Back to jobs
New

AI Solutions Product Operations Manager

Mountain View, CA

Job Title: AI Solutions Product Operations Manager

Location: Mountain View, CA

Type: Full Time, Onsite, Monday - Friday

 

About Baidu AI Solution

Baidu AI Solution is Baidu’s global enterprise technology platform, empowering businesses worldwide with battle-tested AI, cloud infrastructure, and data intelligence solutions proven at Baidu Search Engine’s massive scale. Originating from Baidu's deep investments in AI starting in 2011 and bolstered by pioneering research in Silicon Valley, Baidu AI Solution transforms cutting-edge technologies from Baidu’s ecosystem into customizable, scalable tools that embrace AI technology, drive digital growth, enhance user engagement, and optimize operations for enterprises across industries such as AI-Agent, education, e-commerce, healthcare, manufacturing, finance, and intelligent transportation. With initiatives like the 2020 "Integration of Cloud and AI" strategy, it continues to lead in generative AI, serving over 5 million enterprise customers and developers while holding a significant market share in AI public cloud services for four consecutive years.

Join a fast-growing, AI-passionate, and vision-driven team at the forefront of technological innovation. Our global engineering and research groups—spanning Silicon Valley, Beijing, Shenzhen, Tokyo, and Singapore—are united by a shared mission to democratize AI and shape the future of intelligent industries. Fueled by curiosity, collaboration, and relentless execution, we attract top talent from leading tech firms and academia, rapidly expanding to meet surging demand for enterprise AI solutions. Here, you’ll work alongside world-class AI scientists, cloud architects, and product leaders who are not just building tools—they’re redefining how businesses evolve in the AI era.

 

About The Role

Baidu AI Solution is seeking an AI Solutions Product Operations Manager to oversee the operational success of AI products across their lifecycle. You will analyze product performance, develop strategies to enhance user engagement and adoption, and coordinate cross-functional teams to ensure seamless execution of product initiatives. This role is ideal for a data-driven, detail-oriented professional with experience in product operations for AI or SaaS products, strong project management skills, and a proven ability to translate insights into actionable strategies that drive product growth and operational excellence.

 

Job Responsibilities

1. Product Lifecycle Management

  • Oversee the end-to-end lifecycle of AI products, from launch to iteration, ensuring alignment with business goals and market needs.
  • Monitor product performance metrics, user adoption rates, and customer feedback to guide improvement plans.

2. Operational Strategy & Execution

  • Develop and execute product operation strategies to enhance user engagement, retention, and monetization.
  • Drive initiatives to optimize product usage and customer satisfaction through data-driven decision-making.

3. Cross-Functional Coordination

  • Collaborate closely with product managers, R&D, sales, marketing, and customer success teams to ensure seamless product delivery and operation.
  • Coordinate resources to implement new features, updates, and operational campaigns.

4. Data Analysis & Insights

  • Analyze product usage data, operational KPIs, and customer behavior to identify trends, opportunities, and risks.
  • Provide actionable insights to support product optimization and strategic planning.

5. Market & Competitive Monitoring

  • Track industry trends, AI technology developments, and competitor offerings to inform product operation strategies.
  • Recommend adjustments to maintain competitive advantage.

6. Process Optimization

  • Design and refine operational processes, workflows, and SOPs to improve efficiency and scalability.
  • Ensure compliance with relevant policies, regulations, and quality standards.

 

Qualifications

  • 1. Bachelor’s degree or above in Computer Science, Artificial Intelligence, Data Science, Business Administration, or related fields.
  • 3+ years of experience in product operations, preferably in AI, SaaS, cloud computing, or data-driven products.
  • Strong understanding of AI product features, user journeys, and business application scenarios.
  • Proven ability to interpret data and translate insights into actionable strategies.
  • Excellent project management and organizational skills; able to coordinate multiple stakeholders and tasks.
  • Strong communication and collaboration skills with cross-functional teams.
  • Results-oriented, self-driven, and capable of working in a fast-paced, dynamic environment.
  • Ability to work on-site 5 days a week in our Mountain View office

 

Culture Fit

  • Integrity – Act ethically and transparently, even when no one is watching.
  • Customer Focus – Prioritize understanding and exceeding partner needs to build strong, lasting relationships.
  • Business Expertise – Continuously deepen your knowledge of programmatic advertising to deliver high-quality, impactful solutions.
  • Results Driven – Consistently pursue meaningful outcomes, exceed goals, and push the business forward.

 

Create a Job Alert

Interested in building your career at Baidu USA? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Baidu USA’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.