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Lead Recruiter

Redwood City, CA

As Lead Recruiter, you will own full-cycle recruiting for complex and high-impact roles across assigned functions or business areas. You will partner closely with hiring managers to develop effective recruiting strategies, deliver strong candidate pipelines, and ensure a high-quality hiring process from intake through offer.

You will operate with a high degree of autonomy, applying your expertise in sourcing, assessment, and stakeholder partnership to influence hiring decisions and outcomes. This role requires strong communication skills, sound judgment, and the ability to balance strategic thinking with executional excellence. You will also contribute to improving recruiting processes, tools, and candidate experience while supporting a collaborative and inclusive hiring environment.

This full-time position reports to the Senior Recruiting Manager and is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office.

What you’ll do:

  • Own and execute short- and long-term hiring strategies for complex or high-priority roles across assigned functions or business areas
  • Partner closely with hiring managers to understand role requirements, align on hiring plans, and drive effective and timely hiring outcomes
  • Serve as a strategic talent partner to hiring leaders within your scope, providing guidance on role design, candidate profiles, and interview approach
  • Manage the full recruitment lifecycle, including job posting development, sourcing, screening, interview coordination, and offer management
  • Build and maintain strong candidate pipelines using a variety of sourcing channels, including job boards, LinkedIn, referrals, and professional networks
  • Design structured and effective interview processes, including developing relevant and inclusive interview questions
  • Facilitate hiring discussions and guide stakeholders toward informed, high-quality hiring decisions
  • Partner with compensation and other cross-functional teams to support offer development and closing strategies
  • Ensure a positive, inclusive, and professional experience for candidates and internal stakeholders throughout the hiring process
  • Leverage recruiting data and metrics to evaluate pipeline health, sourcing effectiveness, and process efficiency; apply insights to improve outcomes within your scope
  • Stay informed on industry trends, market insights, and emerging recruiting practices to enhance effectiveness
  • Contribute to recruiting initiatives and process improvements related to systems, workflows, tools, and candidate or hiring manager experience
  • Share best practices and provide guidance to peers and hiring teams to support overall recruiting effectiveness

What you bring to the table:

  • 8+ years of experience in recruiting and/or HR, with a strong track record of managing full-cycle recruiting for complex or hard-to-fill roles
  • Demonstrated ability to independently manage multiple requisitions and priorities while delivering high-quality hiring outcomes
  • Strong understanding of modern recruiting practices, sourcing strategies, and tools; proficiency with applicant tracking systems (ATS) and related technologies (Greenhouse preferred) 
  • Ability to build effective relationships and partner with hiring managers and cross-functional stakeholders to drive alignment and results
  • Strong communication skills, with the ability to clearly convey information, provide guidance, and influence hiring decisions within your scope
  • Experience using recruiting data and metrics to inform decisions and improve hiring effectiveness
  • Solid judgment and problem-solving skills, with the ability to navigate ambiguity and adjust to evolving business needs
  • Commitment to creating an inclusive hiring process and supporting diversity, equity, and inclusion efforts
  • High level of organization and attention to detail, with the ability to manage multiple workstreams simultaneously
  • Professionalism, discretion, and a commitment to maintaining confidentiality throughout the recruiting process
  • Adaptability and comfort working in a fast-paced, evolving environment
  • Demonstrated AI literacy, enabling effective understanding, interaction, and critical evaluation of AI technologies and applications across diverse business functions
  • Relevant certifications (e.g., PHR, SHRM-CP) are a plus but not required

About Us: Balsam Brands is a global, omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines, Canada, and Mexico.  

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:

  • Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
  • Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
  • Up to $2,000 annual funding toward HSA accounts
  • Medical, transit, dependent care FSA
  • Infertility coverage offered on all medical plans
  • Generous parental leave program and flexible return options
  • Company-paid life and AD&D insurance
  • Company-paid short and long-term disability insurance
  • 401(k) with dollar-for-dollar company match up to $4,000 per calendar year
  • Employee Assistance Program (EAP) and other mental health and wellness perks
  • Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
  • Paid 5-week sabbatical leave after 10 years of employment
  • Annual continuous learning benefit up to $1,000 per person, per fiscal year
  • Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
  • Generous team member merchandise discount
  • Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance

The base pay range for this position is: $112,000 to $141,000. Please note that placement within the posted salary range is based on several factors, including geographic location, experience, skills, alignment with role requirements and other job-related factors. It is uncommon for offers to be made at the top of the range, as this typically reflects a candidate who exceeds all role requirements and brings significant, directly applicable experience. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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Office locations are in

Redwood City, CA

Boise, ID

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