Job Application for Payroll Services Specialist, Tax Payments at BambooHR

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Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

Essential Job Duties

Our Trust Operations team is seeking a dedicated, detail-oriented Payroll Tax Payment Specialist to support our growing organization. In this role, you will be responsible for the accurate, timely, and compliant execution of payroll tax payments on behalf of our clients. This includes researching payroll tax liability and frequency discrepancies, managing client tax obligations, and operating within systems such as BambooHR and MasterTax. This position requires a strong sense of accountability, exceptional attention to detail, and a proactive approach to risk management. The ideal candidate brings a combination of operational expertise and critical thinking, ensuring tax payments are processed under strict deadlines while continuously identifying opportunities to improve processes and strengthen internal controls.

Execute timely and accurate payroll tax payments across multiple jurisdictions, ensuring compliance with federal, state, and local regulations for all tax payment types, including periodic payrolls, quarter-end, year-end, Amendment, and Tax Notice payment transactions.
Analyze and validate tax liability data for accuracy before processing payments; research and resolve complex out-of-balance and exception items.
Import and post tax liabilities into the tax engine, reviewing and correcting data errors, and ensuring system integrity.
Monitor and manage unpaid, late, held, or returned tax payments, applying root cause analysis and remediation strategies to mitigate client impact.
Serve as a primary escalation point for internal stakeholders and clients regarding tax payment issues; demonstrate a client-first mindset in resolving concerns.
Set up and maintain Electronic Funds Transfer (EFT) credit access, and ensure secure and compliant remittance mechanisms.
Proactively audit daily tax payment activity to ensure controls are properly executed, discrepancies are addressed, and compliance standards are upheld.
Maintain and enhance internal process documentation and ensure adherence to company and department SOPs and workflows.
Partner with internal Payroll Services teams to ensure end-to-end service continuity and to drive process improvements.
Stay current with regulatory changes and payment compliance requirements, proactively advising leadership of emerging risks.
Keep Management informed of any issues encountered in a Timely fashion
Track and report key performance indicators (KPIs) and metrics to assess service quality and identify trends.
Contribute to a culture of operational excellence by identifying and implementing best practices that improve accuracy, reduce risk, and enhance efficiency.
Support audits, compliance reviews, and internal assessments as needed.
Perform additional responsibilities as assigned by management.

Role Requirements

2-4 years of experience in Payroll tax payment processing, time-sensitive movement of funds on behalf of customers
Familiarity with high-volume or deadline-driven environments
Experience in using MasterTax.
Analytical, strategic thinking, and problem-solving skills.
Strong ability to collaborate across teams
Ability to learn and work in a fast-paced and evolving environment
Excellent time management skills with a proven ability to meet deadlines.

What Will Make Us REALLY Love You

You have experience with the BambooHR software
You have a desire to be a lifelong learner and to instill a learning mindset in others.
You love connecting with others and strive to be a team player, even when it's something that is outside the original scope of work
You live by and align with the BambooHR core values
AI at BambooHR: At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We're actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we're looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI's potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work, along with BambooHR's impact on setting people free to do great work. Join us in reimagining the future of HR!

What You'll Love About Us

A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Check out all our benefits that benefit you

About Us

At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer--M/F/D/V
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Payroll Services Specialist, Tax Payments

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