Vice President, Software Development

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

This Vice President of Software Development will lead a 50 - 100+ person software engineering organization building and operating multi-region, high-availability platforms. You’ll define technical strategy, grow leaders, and enable teams to ship quickly and safely with strong reliability practices.

What You'll Do:

• Set a 18 to 24 month technical strategy across platform, data, reliability, and AI enablement; translate into org design and staffing.
• Drive service decomposition and multi-region/active-active architectures with clear SLIs/SLOs and error budgets.
• Instrument delivery with DORA metrics / four keys and use data to improve lead time, deployment frequency, MTTR, and change failure rate.
• Work in partnership with Product leader counterparts to facilitate and support, through management and project teams, the completion of software projects.
• Build a strong EM/Director/Staff+ bench; coach managers; run clear career architecture and succession plans.
• Raise engineering quality via lightweight design docs/RFCs and high-signal code reviews; enforce security/privacy by design.
• Partner tightly with Product/Design/Operations/Infosec on roadmaps, investment cases, and cloud cost outcomes; communicate to the senior leadership team.
• Make principled, transparent decisions – especially under ambiguity or pressure.

What You Need:

• 10+ years in software; 5+ years leading leaders (EMs/Directors) across orgs of 50 – 100+.
• Consistent bar-raiser in recruiting, hiring, and coaching engineers to high performance.
• Demonstrated high-integrity decision making
• Deep expertise in distributed systems (partitioning, consensus, backpressure, idempotency, caches, data integrity).
• Operating tier-1, high-throughput, low-latency services in multi-region cloud; on-call/incident leadership experience.
• Proven adoption of DORA/four keys and demonstrated improvements to velocity and stability.
• Track record implementing progressive delivery and safe deploys at scale.
• Leadership in values-led cultures; excellent communication to execs and external stakeholders.

Bonus Points:

• Built/modernized platforms (K8s, service mesh, CI/CD, observability, secrets, auth) with broad team adoption.
• Operational mindset; defined SLIs/SLOs, ran error-budget policies, and institutionalized blameless postmortems.
• Experience enabling AI/LLM use in products (guardrails, evals/telemetry, data boundaries).

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.