Technical Project Coordinator

Chicago, Illinois, United States

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

About The Lake Companies: (Banyan's Portfolio Company)

The Lake Companies, under the Banyan umbrella provides solutions to discrete manufacturers in Wisconsin, Minnesota, and Upper Michigan. As a certified Channel Partner of Infor Global Solutions, The Lake Companies, Inc. is committed to building ongoing relationships with our customers to help them improve performance within their organizations, maximize profits, and become more responsive to their customers. The Lake Companies, Inc. firmly believes in leveraging innovation and technology to give your company the competitive advantage it needs to grow in the ever-changing business world.

Reports To: Vice President of Professional Services

Employment Type: Full-time 

Location: Green Bay, Wisconsin, United States / Fully remote

SUMMARY

As a Project Coordinator this position's primary responsibility is to work with The Lake Companies employees and customers to coordinate the schedule, the budget, and the issues and risks of all types of projects, from simple activities to more complex. Open communication and accurate tracking of projects must be maintained and continually supported throughout the process of large modifications, upgrades, and/or implementations are imperative to all involved.

Ultimately, the Project Coordinator’s duties are to ensure that all projects are completed on time, within budget, and meet high-quality standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide kickoff meeting and coordinate project management activities, resources, equipment, and information with customers.
  • Act as the point of contact and communicate project status to all participants
  • Work with Project Manager to eliminate roadblocks.
  • Monitor project progress and resolve any technical problems related to System Administration.
  • Use tools to monitor working hours, plans, and expenditures.
  • Break projects into doable actions and set timeframes.
  • Continually communicate with customers through channels of phone calls, emails, and personnel.
  • Requests to identify and define requirements, scope, and objectives
  • Assign tasks to training and consulting teams, assisting with schedule management.
  • Analyze risk and opportunities.
  • Create and maintain comprehensive project documentation, plans, and reports.
  • Manage Project Coordinator portion of the project budget.
  • Ensure standards and requirements are met through conducting quality assurance tests.
  • Perform Trial and Live Conversations for Syteline Upgrades.
  • Maintain required training with SyteLine Systems Administration & User Management.
  • Write specifications for modifications.
  • Performs basic report output changes (Crystal, SSRS, Form Reports, and DataViews).
  • Perform account number conversions Pilot DB setup.
  • Log onto customer systems for issue investigation.
  • Run SQL Scripts to view data.
  • Perform APAR Installations.
  • Establish and confirm license requests and installation
  • Establish and confirm UET creation on customer systems.
  • Provide continued support post project completion.

QUALIFICATIONS AND REQUIREMENTS

  • Strong Project Management Skills required.
  • Demonstrated experience with SyteLine ERP software.
  • Working knowledge and understanding of The Lake Companies Software.
  • Excellent written and communication skills.
  • Manufacturing background.

PREFERRED QUALIFICATIONS

  • CSI/SyteLine experience
  • LakeCo product experience (Shop-Trak and Doc-Trak)
  • Manufacturing background
  • Cohesive culture fit

KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to establish and maintain effective working relationships.
  • Ability to effectively meet and work with fellow employees, customers, and potential clients.
  • Demonstrated ability to communicate effectively orally and in writing.
  • Demonstrated ability to train and provide consultation to co-workers and customers in clear and concise manners.

If you are ready to engage in this exciting project, we invite you to apply. Join us in shaping the future of The Lake Companies!

The Lake Companies encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position. 

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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