HR Advisor

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

WorldSmart: (Banyan's Portfolio Company)

WorldSmart is a dynamic technology business that operates across multiple platforms and markets. We exist to help our business partners create value through point of sale, technology, loyalty and data solutions. WorldSmart is unique given our ownership. We believe that this enables us to deliver enhanced effectiveness and efficiency for our customers as we have expertise within both technology and retail environments. We are also at a scale that allows us to reinvest back into our business as we strive to deliver on our internal commitment to continuously improve.

• Position:  HR Advisor
• Part Time Role - 3 days a week
• Location: Adelaide, Australia (Onsite)

BROAD PURPOSE OF THE POSITION

The Human Resource Advisor collaborates with all departments to develop and implement policies, procedures and positive, culture-based initiatives aligning to business goals, values and behaviours. The HR Advisor is responsible for leading recruitment activities, training and development, performance management and safe systems of work.  

SCOPE

The HR Advisor will provide advice and feedback to upper management which can be considered in developing and adjusting business strategies. The HR Advisor will disseminate information to all business levels as directed and coordinate supporting activities.

REPORTING RELATIONSHIPS 

This position reports to the WSR General Manager.

KEY RESPONSIBILITIES/DUTIES

Provide human resource management advice and services, including (but not limited to):

• Recruitment and selection of staff; post job ads, coordinate a timely and professional process for selection and appointment including comprehensive reference checks
• Investigate options for alternative recruitment strategies or consultants as directed
• Update and maintain job descriptions which are aligned to our TM, values and behaviours
• Provide staff inductions within local office and provide training on induction process to state BDMs to achieve successful integration into the business and team
• Identify training and development opportunities
• Design and implement training and development programs that enhance employees’ skills, knowledge and overall growth, engaging support of SME if required
• Enhance and support performance review process, providing coaching on performance improvement, feedback delivery and goal setting.
• Advise on Industrial Relations legislation including awards, acts and general practices, EEO and discrimination
• Mediate to resolve conflict, with support of Group HR and only to the extent that it is reasonable
• Provide advice in relation to disciplinary process, up to and including, termination of employment
• Mitigate risk of exposure to industrial / legal liability such as unfair dismissal / unlawful termination claims, discrimination / harassment claims, and underpayment of wages claims and act as a representative for the organisation in the event a claim is made against the organisation
• Issue exit interviews via relevant platform
• Contribute to the creation and enhancement of policies and procedures that comply with legal requirements and foster a positive workplace culture.
• Serve as primary point of contact for employees’ HR-related queries providing guidance on matters including, but not limited to, performance management, career development and conflict resolution
• Prepare and analyze HR metrics and reports to provide insights for management decision making.

Responsibility for Workplace Health & Safety and Return to Work claim management, including:

• Implementation of best practice Work Health Safety procedures
• Create a system to administer and monitor compliance requirements for national offices, such as test and tag services, asbestos registers, evacuation plans etc.
• Provide administrative tools and training for the team to conduct work in a safe manner; to conduct risk assessments, report hazards or incidents, identify risks and implement control measures.
• Liaising with the Managers and employees on return to work plans as required
• Liaising with the Claims Management Agent, and any rehabilitation consultants appointed for Return to Work Processes
• Promote workplace safety and supporting knowledge.
• Promote psychological safety in the workplace through engaging our EAP, handling sensitive issues appropriately and maintaining confidentiality where required.

All other reasonable duties as required. 

MODEL OF EXCELLENCE

What skills and attributes will this person have?

• Exceptional communication; clear, concise, adaptable.
• Ability to build effective working relationships with employees at all levels of the organization. Must be approachable and open.
• Ability to engage team across all levels and to connect.
• Clearly demonstrated problem-solving skills.
• Sound IR knowledge and ability to update as necessary to be effective in role.
• A passion for technology and an ability to understand the unique needs and challenges of WSR.
• Prior exposure within a professional (ideally IT focused) environment.

What are the absolute non-negotiables for this role?

• Confidentiality
• Transparency upwards
• Experience
• Honesty
• Ability and willingness to challenge others, including management

What will this person do well?

• Deliver feedback genuine, timely feedback
• Connect with people to drive results
• Analyze information to make recommendations for the business, communicate as appropriate to drive results or change
• See something, say something, follow up

What would we not see about this role (i.e. what may be misunderstood)?

• Purpose of the role and direction given
• HR is not to act as a counsellor but can connect to external services
• Time required for certain tasks

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.