Head of Sales - Payments

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

Role Overview

About  Medeor and Banyan’s Payment Vision
Banyan Software is serious about Payments. We know that payments and software go hand in hand. Portfolio companies with embedded payments deliver a better experience for their customers, and these solutions can generate up to 5 times more revenue per customer than those without payment capabilities.  We have been busy building out our payments capabilities and partners in Australia and New Zealand over the past 12 months, including the acquisition of Medeor – an end to end payments solution.  We are investing and looking to build out our sales and marketing efforts to support our customer and revenue ambition. 

The ideal candidate

We’re seeking a go getter who will build out and own our sales and marketing strategy for Australia and New Zealand. You will work in partnership with the 4 software companies across their organization and engage with new targeted acquisitions as they are acquired      The ideal candidate will be able to establish a clear sales strategy to support these companies and our payments ambition through active engagement with the stakeholders.  This will be executed through disciplined sales leadership, driving awareness of our solutions, smart pricing and packaging, generating leads, building relationships, and closing deals with key merchants and network partners. You will have a pedigree in large account sales leadership, and value sales discipline, and be able to engage senior leaders across sectors. 

Key Responsibilities

Strategic Leadership & Planning

• Develop and execute a sales and marketing strategy that supports payments solutions in healthcare, retail and hospitality sectors, with the potential to expand to other sectors based on Banyan Software’s M&A strategy
• Collaborate with key leaders within these businesses to ensure these strategies align to their commercial priorities, customer needs, and product roadmap.

Team Development & Management

• Lead, mentor, and expand a high-performing commercial team
• Establish performance goals and coaching frameworks to drive accountability and success.

Sales Execution & Revenue Growth

• Drive end-to-end pipeline development, from lead generation through close with a relentless focus on EBITA
• Own new business, expansion, and renewals
• Define pricing strategies and partner with finance to build out cost models and revenue plans.
• Confident presenting to senior leaders across sectors and building profile through trade events
• Manage channel partnerships to support demand generation and drive indirect sales.

Process & Operations

• Design and implement scalable, data-driven sales processes that increase efficiency and transparency.
• Build and manage pipeline reporting, forecasting, and performance metrics using CRM tools (HubSpot preferred).
• Ensure sales discipline including pipeline management and visibility into commercial activities.

Cross-Functional Collaboration

• Work closely with software companies to align campaign strategies, messaging, and brand positioning.
  Collaborate with Product and Customer Success to inform roadmap priorities, reduce churn, and support upsell/cross-sell initiatives.
• Lead RFP responses and proposal development with support from internal teams.

Market & Customer Engagement

• Cultivate strong relationships with prospective and existing customers, acting as a strategic advisor to decision-makers.
  Represent Medtech at tradeshows, conferences, and industry events — helping build brand visibility and thought leadership.
• Monitor competitive landscape, market trends, and evolving customer needs.

Success Measures

• Penetration of existing volume with current software business (GTV penetration)
• Monthly and annual revenue targets tied to minimum margins
• Growth in new customer and expansion (and retention of existing customers)
• High performing team culture measured by employee satisfaction, delivery of objectives, and retention targets

Qualifications

• 8+ years of progressive sales leadership experience, including 3+ years in a VP or senior commercial leadership role within a SaaS or software company.
  • Strong preference given to payments experience.
• Proven track record of building and scaling high-performing sales teams and delivering multi-million-dollar revenue growth.
• Strong operational and systems mindset, with experience implementing CRM and sales enablement tools (HubSpot preferred).
• Excellent interpersonal, communication, and negotiation skills.
• Experience working cross-functionally with Product, Marketing, and Customer Success.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.