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Director, Growth - boostCX

Toronto, Ontario, Canada

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

Job Title: Director, Growth

Location: Burlington, Greater Toronto Area (Hybrid)
Job Type: Full-Time
Company: boostCX (A Banyan Software Portfolio Company)
Salary Range: CAD 130,000-140,000 per annum

About boostCX:

boostCX is a customer experience technology provider focused on empowering organizations with intuitive, scalable tools that drive engagement, retention, and performance. As part of the Banyan Software portfolio, we operate with a long-term, sustainable approach, prioritizing customer success and product excellence.

The Opportunity

As a Director, Growth, you’ll own our revenue-generation engine. You’ll design and execute go-to-market strategies that attract, convert, and retain customers. This is a hands-on, high-visibility role for a builder who thrives on experimentation, data-driven storytelling, and driving results that move the needle.

What You’ll Do

  • Own the growth strategy: Build and lead a scalable GTM engine that generates qualified pipeline across digital, outbound, and partner channels.
  • Accelerate revenue: Collaborate with Sales to design full-funnel programs that increase lead quality, velocity, and win rates.
  • Lead generation & conversion: Launch data-backed campaigns (paid, organic, content, ABM) that engage target accounts and convert interest into demos.
  • Sales enablement: Equip the Sales team with messaging, content, and insights that close deals faster.
  • Market positioning: Define boostCX’s voice in the market - create narratives that differentiate us from larger CXM players like Medallia, Qualtrics, and Alida.
  • Metrics that matter: Track performance across CAC, pipeline growth, conversion rates, and revenue contribution.
  • Team leadership: Build and mentor a small, agile team of marketers and agencies to execute at scale.

What You Bring

  • 8+ years of B2B SaaS growth or marketing experience, with at least 3 years in a leadership role.
  • Proven success driving revenue-focused marketing or growth sales strategies.
  • Strong understanding of CRM and automation tools (We are a HubSpot shop).
  • Experience aligning closely with Sales and Customer Success to optimize the funnel.
  • Analytical mindset - comfortable turning data into actionable growth experiments.
  • Background in CX, customer engagement, or SaaS solutions is a strong plus.

Why boostCX

  • Be part of a fast-growing Canadian SaaS company redefining customer experience.
  • Work alongside passionate leaders who value autonomy, creativity, and results.
  • Opportunity to build the growth function from the ground up with direct influence on strategy and revenue outcomes.

How to Apply:

Please submit your resume, and if available, a portfolio or links to relevant projects you’ve worked on.

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