
Sales Development Representative
Our mission at Base is to fix the power grid and enable affordable and reliable electricity for all. To do that, we are building America’s Next-Generation Power Company; the first engineering-led, technology-focused, R&D-driven electricity company. We are a team of tenacious engineers, operators, and creatives who have solved hard problems and are here to do it again.
Base Power is looking for a self-motivated Sales Development Representative with high EQ and a natural inclination for selling to help accelerate our growth. Individuals who are eager to learn, embrace challenges, and passionate about succeeding will thrive in this role. You will be the first point of contact for potential customers, responsible for rapidly responding to inbound leads and scheduling qualified appointments for our Energy Advisors. You will play a crucial role in our sales process by quickly assessing the needs of leads, engaging in meaningful conversations, and effectively communicating the value of our offerings.
Responsibilities:
- Promptly respond to all inbound leads generated through various channels to drive engagement and move prospects down the funnel.
- Schedule qualified appointments for Energy Advisors, ensuring accurate information is captured and communicated.
- Reach prospects via outbound campaigns and demonstrate that you are proficient and creative in the communication technology space.
- Provide insights to Marketing and work together to set up successful campaigns that drive meetings and engagement.
- Conduct thorough initial assessments to understand lead needs and pain points, engaging in meaningful conversations to determine their suitability for our solutions.
- Accurately record all lead interactions and updates in our CRM system, tracking and reporting on key performance indicators.
- Provide exceptional customer service and address lead inquiries and concerns in a professional and timely manner.
Required Skills / Qualifications:
- 0-2 years of experience in a high volume sales role.
- Excellent verbal and written communication skills.
- Proven ability to build rapport and establish trust quickly.
- Strong understanding of the sales process and sales methodologies.
- Ability to manage a high volume of inbound leads efficiently.
- Highly responsive, proactive, and customer-focused.
- Ability to thrive in a fast-paced environment.
- Positive attitude, strong work ethic, and resilience.
Preferred Skills:
- Bachelor's degree or equivalent relevant experience.
- Proficiency in CRM software (e.g. HubSpot).
- Team player motivated by the mission who always puts the company’s best interests first.
- Experience in energy storage, solar, or retail energy.
If you’re passionate about tackling one of the most critical challenges of our time, now is the time to join us. Together, we can usher in a new era of American energy abundance by developing the hardware, software, and deployment operations that make it possible.
Our Values:
We’re building a winning culture, and we’re looking for people who are up for the challenge. These are the values we expect you to embrace from day one:
- In-Person Work: We work full-time in the office. There is no hybrid or remote work.
- Challenge Assumptions: We’re not here to do things the way they’ve always been done. We look for people who question the status quo and improve broken systems. We are guided by principles, not rules.
- Operate with Urgency: Speed matters. We focus on what’s essential, make fast progress, and iterate quickly. Execution drives learning, and learning drives impact. Always have a bias for action.
- Give & Seek Feedback: We value intellectual honesty. We expect you to challenge ideas (even your own), give direct feedback, and receive it with humility.
- Deliver: We are high achievers with a drive to win. We take end-to-end accountability for seeing our work through and delivering on our responsibilities.
- Think Like an Owner: We are all owners of the business. We use our time and resources wisely and take personal responsibility for our impact on the bottom line.
- Be Opinionated: Great people make decisions with imperfect information. Eliminate murky ownership and drive towards decisions.
- Bring the Intensity: This is not a 9-to-5 job. We are building something hard, and that requires real commitment.
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