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Project Coordinator

Austin, Texas

Our mission at Base is to fix the power grid and enable affordable and reliable electricity for all. To do that, we are building America’s Next-Generation Power Company; the first engineering-led, technology-focused, R&D-driven electricity company. We are a team of tenacious engineers, operators, and creatives who have solved hard problems and are here to do it again.

Base Power Company is seeking a highly organized and proactive Post-Installation Project Coordinator to manage the final stages of our battery deployments. This role will be the point of contact for scheduling inspections, managing documentation for AHJs and utilities, and coordinating field service activities. Additionally, this role will play a key part in improving and scaling these processes to support Base Power’s growth.

Responsibilities:

  • Coordinate and schedule post-installation inspections with relevant Authorities Having Jurisdiction (AHJ) and utilities.
  • Manage the timely uploading of required photos and documentation to various inspection portals (AHJ and Utility).
  • Schedule and coordinate field service with customers and our internal field service team to address any post-installation needs.
  • Proactively communicate with customers to ensure they are informed throughout the post-installation process.
  • Track and report on inspection pass/failure rates, identifying trends and areas for improvement.
  • Monitor and analyze field service resolution times to ensure efficiency and customer satisfaction.
  • Drive the utility interconnection agreement process to achieve Permission to Operate (PTO) for completed installations.
  • Maintain accurate and up-to-date records of inspection schedules, field service activities, and PTO status.
  • Identify and implement process improvements to streamline the post-installation workflow.

Required Skills / Qualifications:

  • 2+ years of experience in project coordination within the construction, solar, EV charger, battery, roofing, or similar field.
  • Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
  • Excellent written and verbal communication skills, with a focus on clear and professional customer interactions.  
  • Experience scheduling and coordinating with external stakeholders (e.g., inspectors, utility representatives).
  • Proficiency in managing documentation and utilizing online portals.
  • Strong problem-solving skills and the ability to proactively address potential roadblocks.
  • Ability to track and analyze data to identify trends and improve processes.

Preferred Skills:

  • Experience working directly with AHJs and utility companies for inspections and interconnection agreements.
  • Knowledge of solar, battery, or EV charger installation processes and common post-installation requirements.
  • Familiarity with CRM or project management software.
  • Understanding of utility interconnection processes and requirements.
  • Experience in developing and implementing process improvements.

If you’re passionate about tackling one of the most critical challenges of our time, now is the time to join us. Together, we can usher in a new era of American energy abundance by developing the hardware, software, and deployment operations that make it possible.

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