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Deployment Quality Specialist

Austin, Texas

Our mission at Base is to fix the power grid and enable affordable and reliable electricity for all. To do that, we are building America’s Next-Generation Power Company; the first engineering-led, technology-focused, R&D-driven electricity company. We are a team of tenacious engineers, operators, and creatives who have solved hard problems and are here to do it again.

Base Power Company is seeking a detail-oriented and analytical Deployment Quality Specialist to ensure the highest standards of our battery installations. This role is responsible for the critical final review of all installation projects, verifying that each meets our quality benchmarks and complies with all relevant codes. The Deployment Quality Specialist will analyze close-out photos, manage rework processes for any deficiencies, and maintain key metrics on installer performance. This position is essential for upholding our commitment to excellence, ensuring system safety and reliability, and driving continuous improvement among our installation partners.

Responsibilities:

  • Review install close-out photos and documentation to verify quality and adherence to installation standards.
  • Identify installation defects, compliance issues, or deviations from the initial design.
  • Create, assign, and manage rework tickets to ensure timely and effective resolution of installation deficiencies.
  • Track and analyze installer performance metrics to identify trends, training needs, and areas for improvement.
  • Communicate effectively with installation partners regarding quality expectations and required corrective actions.
  • Maintain a comprehensive database of installation quality records and rework activities.
  • Provide feedback to the Site Planning and Engineering teams to help refine installation standards and prevent future issues.
  • Develop and update quality control checklists and documentation for the installation process.
  • Report on key quality metrics and installer performance to management.

Required Skills / Qualifications:

  • 2+ years of experience in site survey review, electrical installation, quality control, or a related technical field.
  • Proficiency in interpreting technical drawings and creating detailed diagrams.
  • Excellent analytical skills with the ability to meticulously review visual data from photographs.
  • Strong organizational skills and the ability to manage multiple tickets and priorities simultaneously.
  • Exceptional attention to detail and a commitment to high-quality work.
  • Proficient with computer software, including ticketing systems and data tracking tools.

Preferred Skills:

  • Experience in a quality assurance or quality control role.
  • Experience with solar, battery, or EV charger installations.
  • Familiarity with performance management and vendor score-carding.
  • Certification in electrical or solar installation.
  • Knowledge of specific local electrical codes.
  • Strong problem-solving and root cause analysis skills.

If you’re passionate about tackling one of the most critical challenges of our time, now is the time to join us. Together, we can usher in a new era of American energy abundance by developing the hardware, software, and deployment operations that make it possible.

Our Values:

We’re building a winning culture, and we’re looking for people who are up for the challenge. These are the values we expect you to embrace from day one:

  • In-Person Work: We work full-time in the office. There is no hybrid or remote work.
  • Challenge Assumptions: We’re not here to do things the way they’ve always been done. We look for people who question the status quo and improve broken systems. We are guided by principles, not rules.
  • Operate with Urgency: Speed matters. We focus on what’s essential, make fast progress, and iterate quickly. Execution drives learning, and learning drives impact. Always have a bias for action.
  • Give & Seek Feedback: We value intellectual honesty. We expect you to challenge ideas (even your own), give direct feedback, and receive it with humility.
  • Deliver: We are high achievers with a drive to win. We take end-to-end accountability for seeing our work through and delivering on our responsibilities.
  • Think Like an Owner: We are all owners of the business. We use our time and resources wisely and take personal responsibility for our impact on the bottom line.
  • Be Opinionated: Great people make decisions with imperfect information. Eliminate murky ownership and drive towards decisions.
  • Bring the Intensity: This is not a 9-to-5 job. We are building something hard, and that requires real commitment.

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