Customer Success Representative

Join the BathWorks Team!

Are you organized, detail-oriented, and passionate about ensuring customer satisfaction? BathWorks is looking for a Customer Success Project Coordinator to manage customer projects from the point of sale to installation, ensuring a seamless experience that leaves customers smiling.

Why You’ll Love This Job:

• Career Growth: Hands-on training and opportunities for advancement.
• Collaborative Environment: Work with a supportive team to deliver excellent service.
• Customer Focus: Help create smiles by ensuring projects run smoothly from start to finish.

What You’ll Do:

• Coordinate Projects: Manage all aspects from contract signing to installation, ensuring timelines and resources are aligned.
• Communicate with Customers: Be the primary point of contact, keeping customers informed and addressing concerns to ensure satisfaction.
• Oversee Scheduling: Ensure timely installations and resolve any issues proactively.
• Maintain Documentation: Keep detailed records and ensure everything is in place for a smooth process.

Who We’re Looking For:

• Strong organizational skills and attention to detail.
• Excellent communication with customers and internal teams.
• Customer-first mindset and passion for delivering smiles.

At BathWorks, we are an equal opportunity employer.

Ready to Make an Impact?

Apply today and help create smiles, one home at a time!