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Purchasing & Permitting Specialist

Grand Rapids

Purchasing & Permitting Specialist – Join Our Customer Care Team

Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Location: On-site, Byron Center, MI
Compensation: Starting at $20/hour

BathWorks of Michigan is one of the fastest-growing Jacuzzi® bath replacement companies in the nation. Our mission is simple: to do well and do good. We’re building a company where employees can thrive while delivering exceptional experiences for our customers.

We’re looking for a detail-oriented Purchasing & Permitting Specialist to join our Customer Care team. In this role, you’ll be responsible for making sure every project is fully prepared and set up for success — from permits and materials to customer communication.

What You’ll Do

  • Manage Permitting: Submit, track, and follow up on permits with municipalities to keep projects compliant and on schedule.

  • Oversee Purchasing: Process purchase orders, verify accuracy, and track materials to ensure everything is ready for installation.

  • Customer Communication: Make and receive calls to confirm project details, provide updates, and answer customer questions.

  • Project Coordination: Work closely with operations, sales, and installation teams to keep projects moving forward.

  • Documentation: Maintain accurate records for permits, purchase orders, and contracts.

What We’re Looking For

  • Experience in purchasing, permitting, or project coordination (construction or remodeling experience a plus).

  • Strong attention to detail and excellent organizational skills.

  • Comfortable making calls to customers, vendors, and municipalities.

  • A proactive, problem-solving mindset with the ability to juggle multiple priorities.

What We Offer

  • Competitive pay starting at $20/hour.

  • Full-time schedule: Monday–Friday, 8:30 AM – 5:00 PM.

  • Health, dental, and vision insurance (BathWorks covers 65% of premiums).

  • 401(k) Plan

  • Paid time off and holidays.

  • Opportunities for growth in a rapidly expanding company.

 If you’re detail-driven, organized, and passionate about living out our mission to do well and do good, apply today and help BathWorks continue creating smiles, one home at a time.

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