Training and Development Manager

Who we are

About BBPOS

BBPOS is one of the world leaders in payment devices and the inventors of mPOS technology. BBPOS products are used by large retailers and leading online platforms across multiple industries.  BBPOS is engaged in the business of manufacturing and supplying mobile and smart point-of-sale hardware, and the underlying software and infrastructure to deploy, manage, and monitor those devices.  BBPOS is now part of Stripe’s Terminal business since the acquisition in March 2022.  

About the team

Post acquisition, the BBPOS team is now an extension of the Stripe Terminal team.  Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. 

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

What you’ll do

• Lead the overall learning and development strategy and drive the continuous enhancement of internal training programme
• Design and implement Learning System and development tools to deliver innovative training programs
• Work closely with business units to identify training needs, design and develop training plans to meet business requirements across the organization including HK, China, Taiwan and oversea. Such as new staff orientation, buddy programmes, soft skills training, leadership development programs that align with and drive organizational objectives. 
• Design and implement performance management frameworks, succession planning, talent review and assessment to ensure managers and employees conduct continuous performance and development dialogues in order to assess and review employees' objectives and overall contribution to the organization.
• Lead the employee engagement programmes and survey, working with external services providers on the entire process, results analysis, action plans and follow-ups
• Organize and facilitate classroom and virtual training programs and leverage Stripe training resources to enrich BBPOS training programme 
• Work out logistics arrangements of training/ CSR/ Internal communications and engagement events and conferences
• Monitor the headcount status against budget, staff turnover rate, analyse manpower shortfall and propose retention measures
• Analyze relevant data and provide ongoing reports of training progress and results  
• Work out talent development framework to strengthen the talent pipeline and succession planning
• Provide HR advisory based on corporate policies & procedures to the designated departments
• Assist in any other ad-hoc duties as assigned

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Degree holder in Business Administration with major in Human Resources Management is preferred
• Minimum 8 years training and development working experience in sizable organization, experienced in sizeable organization will be an advantage
• Strong knowledge of training processes and procedures with proven capability of driving end-to-end training programme from scratch to official launch  
• Proven capability for problem solving and able to drive changes independently and influence business strategically 
• Structured and organized, able to develop interactive, creative, and comprehensive training workshops in a variety of areas
• Hands-on, well-organized, proactive and detail-minded with good communication skills
• Self-motivated with ability to work independently under tight timelines
• Good command of spoken and written English and Chinese
• Proficiency in MS Office applications

Preferred qualifications

• Experience with working in a multicultural environment with regional or global training exposure
• Well-rounded with full spectrum of HR

For more information of the BBPOS and our career opportunities, please visit our website www.bbpos.com

We offer long-term career prospect and competitive remuneration package to the appointed candidate.

Personal data collected will be used for recruitment purposes only. Applicants not contacted within 8 weeks of applying should consider their applications unsuccessful.