Game-Used Merchandise Specialist

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Location: Seattle, WA (Split between Kraken home games (Climate Pledge Arena), team stores, and warehouse in Woodinville), may also include Storm games and locations
Schedule: Based on the NHL schedule – includes all Kraken home games, may include WNBA Storm games, off-day operations, and occasional events.

Position Summary:

BDA is looking for a passionate and detail-oriented Game - Used Merchandise Specialist to manage the growing market of game-used memorabilia and collectibles. This role is ideal for someone who understands the value of authentic sports memorabilia, has a strong sense of the collectibles market, and can connect with fans who are both collectors and investors.

The specialist will be responsible for authenticating, pricing, managing, and selling game-used gear from Kraken players and other potential team partners like the Seattle Storm to maximize both revenue and margin. This includes equipment like pucks, sticks, gloves, and jerseys that fans and collectors value for display or resale.

Key Responsibilities:

Game-Day Operations:

• Present at all Seattle Kraken home games and select Seattle Storm games.
• Manage the authentication process of game-used items (e.g., warm-up pucks, sticks, goal pucks).
• Oversee merchandise stands, including set-up and tear-down.
• Interact with fans and collectors, explaining the value and story behind each item.
• Authentication & Inventory Management:
• Accurately document and authenticate all game-used items immediately post-use.
• Maintain a detailed database of authenticated items.
• Ensure proper chain of custody to validate authenticity.
• Sales & Market Strategy:
• Analyze the sports memorabilia market to determine pricing strategy.
• Compare trends across teams and players to maximize item value.
• Decide the best platform to sell each item (auction vs. fixed-price).
• Support merchandising efforts at the arena, head office, and warehouse locations.
• Logistics & Coordination:
• Manage inventory rotation through various retail and display locations.
• Coordinate end-of-month sales events, collector days, and other activations.
• Work from the warehouse or office on non-game days to support back-end operations.
• Future Growth:
• Assist with expanding the collectibles program to other potential teams.
• Help build scalable systems to support a growing multi-team operation.

Qualifications:

• Passion for hockey and understanding of the NHL, players, and culture.
• Experience or strong interest in sports memorabilia, collectibles, or niche sales markets.
• Ability to research and understand pricing trends in the collectibles market.
• Exceptional organization and attention to detail, especially in inventory and authentication.
• Comfort interacting with collectors and fans; ability to speak knowledgeably about the items.
• Willingness to work evenings, weekends, and according to the NHL and WNBA schedule.
• Ability to lift and transport merchandise during set-up and tear-down.

Preferred Experience:

• Background in retail, collectibles, or event operations.
• Familiarity with sports authentication processes.
• Basic understanding of warehouse operations and inventory software.

Work Environment:

• In-Arena: At all home games managing merchandise and authentication.
• Office/Warehouse: Between games, focus on database management, pricing, and logistics.

If you love the game of hockey, have an eye for valuable memorabilia, and want to be part of a growing and dynamic team, this role offers a unique opportunity to connect fans to the game through one-of-a-kind collectibles.

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We are pleased to share the base salary range for this position is $78,000 to $82,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.