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What success looks like:
Logistics Specialist
Cleveland, OH
Beacon Dx is on a mission to transform clinical diagnostics for sleep and brain health. We are building the leading home-based platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver comprehensive, reimbursable assessments for sleep and central nervous system disorders. Our solution integrates multi-channel physiological data—including airflow, respiratory effort, oxygen saturation, and brain activity—into a single streamlined workflow powered by AI-enabled analytics. With a dedication to patient experience and a foundation in FDA 510(k)-cleared technology, Beacon Dx enables high-quality diagnostics at scale. We are redefining how patients are evaluated and managed for conditions that affect brain and sleep physiology—bringing clinical-grade insights directly to the home.
Beacon Dx is seeking a detail-oriented and mission-driven individual to support the delivery and operational excellence of our home sleep testing services. In this role, you will play a key part in enabling accessible, at-home diagnostic care by preparing and managing SleepView systems and SleepView Direct services. You’ll support critical workflows—ranging from equipment programming and kit preparation to patient data entry and quality assurance—all while upholding high standards of clinical integrity, security, and patient experience. The position will be located in the US, at Beacon Bio Dx in Cleveland Ohio.
What success looks like:
- Receive incoming medical kits from patients and ensure study data is accurately saved into proprietary software.
- Sanitize, inspect, and program sleep study equipment (SleepView monitors) for reuse in compliance with internal hygiene protocols and FDA guidelines.
- Assemble and prepare patient kits for shipment, ensuring timely and accurate delivery for home sleep testing.
- Manage incoming and outgoing packages, including receiving returned sleep study equipment and restocking supplies.
- Prepare SleepView Direct area for kit assembly and monitor inventory levels of components and consumables.
- Support day-to-day office operations
- Maintain organized files in strict accordance with HIPAA and internal confidentiality protocols. Enter and update patient information and sleep test data into proprietary cloud-based software systems.Ensure the confidentiality and integrity of information including Protected Health Information that is created, received, maintained or transmitted from the web portal or customer messages as required.
- Other duties as assigned
What you will bring:
- Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment.
- Prior experience in a warehouse kitting or shipping or role (preferred but not required).
- Proficiency in Microsoft Office Suite (Word, Outlook).
- Strong attention to detail and commitment to accurate data entry.
- Excellent verbal and written communication skills; ability to clearly explain procedures to patients and colleagues.
- Familiarity with HIPAA regulations and handling of confidential patient data (preferred).
The hourly rate for this role is determined based on past experience, specific skills and qualifications.
At Beacon, we've found that cultural and scientific impact is driven most by those that lead by example. As such, we're always seeking new contributors whose work demonstrates an avid curiosity, a bias towards simplicity, an eye for composability, a self-service mindset, and - most of all - a deep empathy towards colleagues, stakeholders, users, and patients. We believe a diverse team builds more robust systems and achieves higher impact.
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