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Director, RWD Solutions

Boston, MA

Beacon Biosignals is on a mission to revolutionize precision medicine for the brain. We are the leading at-home EEG platform supporting clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our FDA 510(k)-cleared Waveband EEG headband and AI algorithms enable quantitative biomarker discovery and implementation. Beacon’s Clinico-EEG database contains EEG data from nearly 100,000 patients, and our cloud-native analytics platform powers large-scale RWD/RWE retrospective and predictive studies. Beacon Biosignals is changing the way that patients are treated for any disorder that affects brain physiology. 

Beacon is hiring a Director, RWD Solutions to discover, build, and deliver new productized offerings atop the Beacon Platform to solve critical customer problems by leveraging Beacon’s unique real-world data (RWD) assets.

In this role, you will embed directly with Beacon’s Life Sciences customers to deeply understand their needs, workflows, and decision contexts to identify opportunities to unlock the value of the Beacon Platform and Beacon’s RWD assets for brain health. To execute against those opportunities, you will closely engage with Beacon’s engineering team to extend the Beacon Platform with new capabilities and integrations that directly translate to repeatable customer-facing solutions. The solutions you deliver to customers will support every step of the biopharmaceutical value chain, from discovery and clinical development, to commercial and HEOR applications, to directly accelerate the launch and scale of transformative therapies for patients with serious and unmet needs.

You will develop and heavily rely on expert knowledge across three key domains:

  • The Beacon Platform, enabling you to design solutions that build on and compound Beacon’s existing product foundation, rather than reinventing it.
  • The contemporary RWD technology ecosystem, allowing you to integrate and leverage the right tools and vendors as the space rapidly evolves.
  • CNS drug development and clinical research, equipping you to engage credibly with scientific, R&D, and commercial stakeholders to help both our customers and our internal teams anticipate challenges and opportunities ahead.

This is a senior, hands-on role and is not a traditional account management, customer success, or product management role. You will be directly accountable for both product-wide and customer-specific outcomes, from early use-case discovery, to leading key initiatives to design and evolve the Beacon Platform’s productized RWD offerings, to launch and user acceptance testing of these offerings, to post-launch iteration ensuring full adoption of these offerings by Beacon's Life Sciences customers to drive real drug development and commercialization decisions.

Beacon supports a first-class remote work environment; however, candidates based in Boston are strongly preferred for this specific position. This role reports directly to Beacon’s Chief Business Officer, and collaborates closely with Beacon’s Chief Technology Officer and Beacon’s VP of Platform Engineering.

What You’ll Do

  • Serve as a senior, trusted partner to Beacon’s Life Sciences customers, embedding with multiple departments across their organization to develop a deep understanding of their decision contexts, workflows, success metrics, and constraints.
  • Identify, define, and execute against high-impact opportunities to accelerate our  customers’ drug development and deployment lifecycles via the Beacon Platform and Beacon’s RWD assets.
  • Translate ambiguous customer needs into clearly scoped, executable solution definitions, including minimum viable content, latency and granularity tradeoffs, and concretely testable success criteria. Own the corresponding User Acceptance Testing (UAT) processes to ensure that developed solutions deliver the expected value in real customer operating environments under tight timelines and executive-level scrutiny.
  • Lead Forward-Deployed Engineers (FDEs) from Beacon’s Datastore Team and Analytics Suite Team that are matrixed onto your customer-embedded team, guiding priorities and shaping work plans to ensure effective delivery. 
  • Partner closely with these engineers and their respective teams to scope out and inform prioritization of new Beacon Platform capabilities, extensions, and third-party integrations to power next-generation solutions for customers. 
  • Ensure that solutions are designed to comply with relevant data privacy regulations and best practices, and help customers strategically navigate relevant compliance topics,  including Expert Determination, tokenized data linking, data latency, volume thresholds, and data aggregation methodology.
  • Build, manage, and support strategic partnerships with relevant third-party vendors and CROs to expand Beacon’s RWD ecosystem and delivery capabilities.

What Success Looks Like

  • Beacon’s Life Sciences customers successfully depend on the Beacon Platform’s productized Beacon RWD offerings to inform high-stakes drug development and drug commercialization decisions. These offerings deliver outsized impact to customers, often exceeding their original expectations. Customers view Beacon as a proactive, indispensable strategic partner - not just a data or technology vendor.
  • Beacon’s RWD engagements progress smoothly from discovery, to UAT, to delivery, to post-delivery iteration with clear stakeholder communication and well-defined success criteria at each step.
  • FDEs embedded within your projects are aligned, focused, and deliver high-impact solutions against well-scoped priorities. They exploit recurring patterns across engagements, bringing improvement opportunities back to the Beacon Platform to accelerate future delivery and expand Beacon’s impact. Each subsequent RWD engagement thus delivers greater value, faster, and with less customer-specific lift than the last, reusing and extending Beacon Platform capabilities built via both prior engagements and via proactive development initiatives that you strategically prioritized in advance.
  • Compliance constraints are anticipated early and navigated appropriately to fully preserve patient privacy, provider trust, customer value, and delivery velocity.

What You’ll Bring

  • 8+ years of experience in leadership roles spanning product ownership, customer success, or solutions delivery in life sciences, healthcare data, and/or adjacent domains.
  • Demonstrated experience operating as a forward-deployed leader, coaching engineering squads in tight coordination with peer management to scope out and deliver successful outcomes in highly ambiguous, technical, and regulated environments.
  • A professional network and domain expertise that reflects your deep understanding of,  and participation within, the contemporary RWD technology ecosystem, especially tokenized data productization applied to biopharmaceutical applications.
  • Comfort embedding directly with customers and SMEs across multiple departments and across all stages of the drug development lifecycle (Ph0 through to Ph4 and post-commercialization).
  • Demonstrated fluency in compliance, privacy, and data governance topics, and ability to navigate them diligently while preserving momentum.

The base salary range for this role is determined based on past experience, specific skills and qualifications. The base salary is one component of the total compensation package, which includes equity, PTO and other benefits.

At Beacon, we've found that cultural and scientific impact is driven most by those that lead by example. As such, we're always seeking new contributors whose work demonstrates an avid curiosity, a bias towards simplicity, an eye for composability, a self-service mindset, and - most of all - a deep empathy towards colleagues, stakeholders, users, and patients. We believe a diverse team builds more robust systems and achieves higher impact.

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