Quality Coordinator

WE DEVELOP INNOVATIVE BEVERAGE BRANDS FOR THE NEXT GENERATION OF DRINKERS.

Born in Austin, TX. BeatBox Beverages is a collection of millennial founders and established industry veterans developing innovative beverage brands for the next generation of drinkers. BeatBox Beverages was founded on the belief that future generations will continue to demand products that authentically connect with their lifestyle. Our mission is to create cutting-edge beverage brands that speak to innovative individuals.

Title: Quality Coordinator 

FLSA Classification: Exempt

Department: Operations

Reports to: QAQC Manager/ Quality Manager

Date: 11/2024

Salary: $65,000-$75,000 + Bonus

Job Summary: 

The Quality Coordinator will support the Quality Manager in ensuring the quality of BeatBox products through data management, documentation control, and operational support. This role will focus on managing co-packer documentation, organizing quality data, and assisting the Quality Manager with ongoing projects and tasks. The ideal candidate will be highly organized, detail-oriented, and able to maintain effective communication with both internal teams and external partners. This position offers an opportunity to work closely with co-manufacturers to ensure compliance with quality standards, food safety regulations, and company procedures. 

This position will report directly to the Quality Manager and will work in a collaborative, cross-functional environment to ensure quality processes are running smoothly and continuously improving. This is a remote role with the potential for occasional travel, both domestic and international, up to 10% of the time. 

The Quality Coordinator will be an integral part of BeatBox’s commitment to maintaining high-quality standards and ensuring that all products meet both regulatory and customer expectations. If you are passionate about quality, have a strong eye for detail, and enjoy supporting cross-functional teams, this could be an excellent opportunity for you.

Supervisory Responsibilities: 

• This position does not have direct supervisory responsibilities but is subject to change.

Duties/Responsibilities:

• Help ensure all products are made in accordance with company procedures, food safety standards, packaging requirements, and regulatory compliance.
• Data Management & Analysis:
• Maintain and organize quality-related data, ensuring it is accurate and up-to-date. 
• Monitor quality data from co-packers, tracking metrics, and trends to identify opportunities for improvement.
• Assist the Quality Manager in analyzing performance data to recommend corrective actions and process improvements.
• Co-Packer Documentation & Record Keeping:
• Manage and organize all documentation related to co-packer activities, including quality control reports, certifications, and regulatory compliance documents.
• Ensure all co-packer quality documents are properly stored and accessible, meeting internal and regulatory requirements.
• Support Quality Initiatives:
• Provide administrative and operational support to the Quality Manager for ongoing quality-related projects, audits, and process improvements.
• Assist in coordinating site visits and quality audits for co-packers, ensuring compliance with quality standards.
• Help implement new product quality metrics and assist with onboarding new products.
• Assist in the development and maintenance of Standard Operating Procedures (SOPs). 
• Co-Packer Communication & Coordination:
• Serve as a liaison between the Quality Manager and co-packer teams, ensuring effective communication of quality expectations and corrective actions.
• Track and manage customer complaints, ensuring timely resolution and follow-up.
• Assist in managing non-conformance reports and supporting root cause analysis and corrective action implementation.
• Quality System Maintenance:
• Maintain and update records for product holds, quarantines, and batch testing results at co-packers.
• Support the implementation of any quality system updates or changes, working with both the internal team and external partners.
• Training & Compliance Support:
• Assist in training co-packer personnel on quality procedures, standards, and documentation requirements.
• Ensure all activities comply with relevant local, state, and federal regulations, particularly in food safety and product quality.

Required Skills/Abilities: 

• Bachelor’s of Science degree in chemistry, microbiology, food science, or a related field.
• 1-3 years experience in a quality coordination or quality control environment, preferably within the food and beverage industry. 
• Familiarity with food safety standards and regulatory compliance in the food and beverage industry. 
• Proficiency with Microsoft Office Tools and Google Suite, experience with data management software and databases a plus. 
• Expert in Excel, with some knowledge of data analysis preferred. 
• Strong organizational and multitasking skills, with the ability to manage multiple priorities in a fast-paced environment. 
• Excellent attention to detail and ability to maintain accurate records and reports. 
• Strong written and verbal communication skills
• Applicants must be able to accommodate international travel.
• Motivated to make a difference. 
• Outgoing personality with strong social and interpersonal abilities. 

BeatBox Beverages provides a fair and equal employment opportunity regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. BeatBox Beverages hires and promotes individuals solely based on qualifications for the position to be filled and business needs.