Dynamics 365 Business Central Specialist

WE DEVELOP INNOVATIVE BEVERAGE BRANDS THAT DEFINE WHAT’S NEXT.

Born in Austin, TX, BeatBox Beverages is a team of millennial founders and industry veterans reshaping the future of drinking. We believe the best brands don’t just follow trends, they create them. Our mission is to craft cutting-edge, game-changing beverages that push boundaries while connecting with future-forward individuals who crave the extraordinary.

Job Description

 

Title: Dynamics 365 Business Central Lead 

FLSA Classification: Non-Exempt

Department: Accounting

Reports to: Systems Administration Lead

Salary: $70,000-85,000 + bonus

Date: 7/2025

Job Summary:

We are seeking a skilled System Administrator with hands-on experience supporting Microsoft Dynamics 365 Business Central (D365 BC). The ideal candidate will need to have both technical and functional experience to successfully be responsible for supporting end-users and collaborating with development and other teams to ensure optimal operation of the ERP platform and related systems. 

Supervisory Responsibilities: 

• This position does not have direct supervisory responsibilities but is subject to change. 

Duties/Responsibilities: Functional and Technical

Functional:

• Primary point of contact for user issues via ticketing system, emails, or phone calls.
• Provide Tier 1/Tier 2 Support for ERP-related issues.
• Assist with Functional project initiatives (i.e. Lot Tracing, MRP)
• Assist with testing-related system upgrades, migrations, and new implementations.
• Maintain training materials and provide user end training.

Technical:

Work with Microsoft and/or third-party vendors for issue resolution.

• Assist with technical project initiatives (i.e. EDI integration and external logistic software integrations)

Triage issues and provide the appropriate solution or escalation through resolution.Manage user accounts, roles, and permissions within D365 BC.Troubleshoot user access and security issues.Monitor system health, logs, and performance metrics.

Required Skills/Abilities: 

Deep Knowledge of Operational processes including 

• Planning MRP/MPS
• Production
• Logistics (Transfers/Movements/Counts) 

• Experience with setup and management of D365 Security Groups

Clear verbal and written communication

Education/Experience:

• 3+ years of experience supporting and administering Microsoft Dynamics 365 Business Central (D365 BC).
• Food & Beverage experience
• Experience with related 3rd party solutions such as EDI, Medius AP, Power Platform, ISVs.
• Microsoft certifications related to Dynamics 365 or system administration are a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

BeatBox Beverages provides a fair and equal employment opportunity regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. BeatBox Beverages hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation.