Human Resource Generalist

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JOB SUMMARY:

The Human Resources Generalist is responsible for performing HR-related duties. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, performance management, onboarding, policy implementation, and employment law compliance 

KEY RESPONSIBILITIES:  

• Assists in the development and implementation of personnel policies and procedures, client group leaders in employee relations investigations such as disciplinary procedures and appropriate corresponding paperwork/documentation (e.g. Corrective Actions, PIPs)  
• Assist in the implementation and management of leave processes (i.e: administration tracking) 
• Maintain employee files and records in electronic and paper form 
• Identify and initiate human resource process improvements. 
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. 
• Conduct new employee orientations, presenting company policies and assist in orientation scheduling and preparing new hire packages. 
• Attends and participates in employee disciplinary meetings, terminations, and investigations. 
• Be the 1st point of contact for employee 
• Process pay rate changes employees promotions, training to prod, market adjustments in HRIS. 
• Support the HR Site Lead in attrition management, monitoring and analyzing turnover to develop. 
• Manage onsite vendor contracts (foodservice, medical services, transportation etc) 
• Conduct exit interviews. 
• Performs other duties as assigned. 

 QUALIFICATIONS AND EXPERIENCE 

• Bachelor’s Degree in Human Resources, Business Administration, or related field.  
• 1+yrs HR Generalist experience in the BPO is desired 
• Strong knowledge of Labour Laws and fair Labour practices, recruiting and employee reactions 
• Knowledge of legislations pertaining to employment  
• Experience supporting hourly employees and client groups  
• Knowledge of HR Systems 

 KEY COMPETENCIES: 

• Strong communication skills (oral/written) 
• Proficient in Microsoft Word, Outlook, PowerPoint and Excel. Experienced with Google Docs 
• Excellent time and project management skills. 
• Adaptability to learn a variety of HR software programs. 
• Strong Analytical and problem-solving skills. 
• Flexibility, team orientation and willingness to learn.