Job Application for Inside Sales Lead - Corporate Gifting at Bellroy

IN A NUTSHELL

Bellroy is a global brand (founded in Melbourne, Australia) with a bold growth plan. Since we sold our first leather wallet in 2011, we’ve diversified into bags, tech accessories and travel gear. We’re now a team of 100+ staff, selling to retailers across the world and directly to consumers in 150 countries. We put our heart, soul and countless design hours into helping the world carry better.

We became a Certified B Corp in 2015 which helped us shape a unique product offering in the Corporate Gift and co-branding space. Businesses of all sizes choose to gift Bellroy, and we want that experience to be seamless and memorable.

That’s where you come in. As our Inside Sales Lead, you’ll guide corporate customers from inquiry to delivery. Helping them choose the right products, manage decoration details, and keep everything running smoothly. You’ll work closely with internal teams, improve processes as you go, and make sure every branded order leaves a lasting impression.

YOU COULD BE THE ONE IF YOU HAVE…

Have 3–5 years’ experience in a related role. Ideally, sales coordination, logistics, or a fast-paced customer service environment
Know your way around co-branding decoration methods - embroidery, printing, embossing, and the like
Communicate clearly and warmly, with a professional tone that builds trust with both internal teams and external partners
Are detail-obsessed. From double-checking order numbers to ensuring branding specs and delivery timelines are spot on
Enjoy using systems and especially love tweaking them to make processes smoother, faster, or just plain better. You know your way around a spreadsheet and have worked with CRMs in the past
Can juggle competing priorities without letting a ball drop (and know how to set up a system so you don’t have to)
Are a creative problem-solver. You’re quick to adapt and confident finding your way through unfamiliar territory
Spot potential issues before they surface, and always have a plan B up your sleeve (plus the communication chops to keep everyone aligned)
Thrive working independently in a remote setup. Managing your workload with confidence and asking for help when needed

IF YOU WERE HERE LAST WEEK YOU MIGHT HAVE…

Responded to sales inquiries from businesses around the world, guiding some customers through to completed purchases
Analyzed inventory availability and proposed alternative product options for customers when their preferred items were out of stock
Coordinated co-branding and decoration details with third-party decoration partners to ensure custom orders met brand standards
Created mock-ups of company logos on Bellroy products using Canva to help customers visualize their co-branded gifts
Collaborated with Production and Logistics teams at HQ to confirm factory timelines for large, made-to-order purchases
Identified a potential improvement in the sales process to better support corporate gifting customers, and mapped out a plan to implement the change
Participated in weekly team meetings, providing clear updates on all active and upcoming orders
Used Copper (Gmail CRM) to track inquiries and manage follow-ups, and suggested an enhancement to how we tag and prioritize leads, to help the team respond more efficiently and improve conversion

BENEFITS & PERKS

Competitive PTO offerings. This includes 20 days of PTO, 10 additional paid days of sick/personal time, plus national holidays (in line with our Australian policies, but with US public holidays) and paid parental leave
Extensive medical benefits package
A yearly product allowance as well as a further 50% discount for friends and family
An annual trip to Australia for the Bellroy conference, where you’ll benefit from learning and development sessions and meeting your colleagues in person
Fully remote work and a contribution to your work-from-home setup

LOCATION, HOURS & SALARY

This is a full-time remote position based in the U.S. You’ll report to a U.S.-based manager and will need at least 3 hours of overlap with our Melbourne office to support collaboration across time zones. The salary range for this role is $55,000–$60,000 USD. Occasional travel (2–3 times per year) to product shows is also required.

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What are your salary expectations for this role?

As the popularity of LLMs such as ChatGPT increases, we are seeing more applications that are clearly generated by these tools. We look at your application as a whole to gain a sense of who you are, how you think and how you might approach the role you are applying for. You are welcome to use any tools you would usually use in your daily work (including LLMs). If, however, you want your application to stand out, you will need to add something beyond what these LLM’s will guide you to write. We want to respect your time so please spend no longer than 20 minutes on the questions below.

Tell us about a system, tool, or process you set up or improved that made your work—or your team’s work—smoother or more efficient. (What wasn’t working before and what impact did your improvement have?)

A corporate client reaches out to co-brand a large order, but their logo clashes with our design aesthetic and they want to replace our branding with their own. How would you approach this request in a way that respects their goals while protecting the integrity of our brand?

You’ve arranged a co-branded order due to deliver Thursday for a client event on Friday. On Monday, you realise the decorating partner hasn’t shared tracking. After following up, you learn the order hasn’t shipped yet and with the 4 days delivery time, likely won’t arrive on time. What actions would you take?

Inside Sales Lead - Corporate Gifting

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