Director of Operations

Thank you for your interest in joining Belmont Charter Network! We’re excited that you’re considering a career with us. At Belmont, our mission is to provide each student with a high-quality education supported by services that meet the needs of the whole child. Our success starts with passionate, dedicated team members who believe in the power of education to create lasting change.

We’re always looking for talented individuals who are committed to equity, collaboration, and growth—both for themselves and the communities we serve. 

Belmont Charter Network is a family of 5 community schools centered on the central mission to promote the academic, social, and emotional well-being of each child. Our schools are supported by a non-profit partner to provide holistic services to the school, including out-of-school time, our social work project, and Head Start.  How do we do this?  We do it by ensuring our students have access to complete support both in and out of the classroom through a talented team of teachers, leaders, social workers, and partners.

 

We believe that schools and learning should be joyful!

You can find more about our core values and vision here.  We believe that education is the single biggest way we can disrupt the systemic racism that impacts Philadelphia and, by extension, our country.  We are a mission-centered organization that has grown since our founding over 20 years ago to be the organization that serves Philadelphia today.   Learn more about our partners who support this vision by creating a full scope of community support for our students and families.  Our approach is grounded in trauma-informed practice, which you can read more about here.

 

Your areas of knowledge and expertise:

• Demonstrated skill in working with students from diverse cultural, economic, and ability backgrounds.
• Creative problem solving
• A commitment to being a lifelong learner, a commitment to refining your craft
• A knack for connecting with people across differences, including parents, colleagues, and students.

 

Position Summary: 

The Director of Operations is responsible for overseeing the operational systems of the main office. The Director of School Operations reports to the Heads of School to ensure that each day runs in an orderly and effective manner.  They are responsible for implementing effective operational office systems while fulfilling duties that include enrollment, attendance, data management, supply inventory, home/school communications, calendar maintenance, facilities management, etc.  This is a 12-month position that is supervised by the Head(s) of School.

Core Responsibilities: 

Team Leadership

• Lead and manage members of the operations team, providing clear direction, guidance, and mentorship to ensure the successful execution of operations projects and initiatives.
• Foster a collaborative and innovative work environment that encourages continuous learning and professional growth.
• Conduct performance evaluations for team members
  
  

Management of Partnerships

• School-Based Health Center: Work directly with the school nursing program to deliver a high-quality student health service program as outlined in the contract and meet all compliance requirements
• Food Services:  Serve as a point of contact for the on-site food service program about day services, food service reviews, compliance, and conflict resolution
• Security:  Serve as school day liaison with the security team, creating open lines of communication to ensure the safety and security of staff and students
  
  

Enrollment and Recruitment

• Oversee the student enrollment process, ensuring that it is efficient, transparent, and adheres to all regulatory requirements.
• Collaborate with school leadership and the central office to develop and implement enrollment strategies to meet target student populations.
• Manage the collection and maintenance of student records, including demographic data, enrollment forms, and transfer documentation.
• Serve as the primary point of contact to prospective students and families, conduct enrollment orientations, and assist with enrollment inquiries
  
  

Attendance 

• Manage Tier 1 attendance procedures
• Coordinate with ATIP (Attendance Truancy Intervention and Prevention) to facilitate school-based attendance responsibilities and truancy communications.
• Oversee daily attendance tasks of Operations Coordinators
  
  

School-Based Operations

• Ensure the safety, cleanliness, and functionality of school facilities.
• Coordinate maintenance and repair activities with the facilities team..
• Monitor the school's compliance with health and safety standards.
• Manage student technology systems in partnership with the Technology Team
• Lead front office operations and respond to all situations with a customer service approach
• Oversee security and safety protocols, including visitor procedures, emergency response, safety drills, and video surveillance
  
  

Finance

• Oversee and troubleshoot purchasing processes
• Manage relationships with vendors
• Supply and inventory management
• Field Trip logistics

 

Additional responsibilities: 

• Serve as a member of the school leadership team
• Work cooperatively with other departments and the Central Team in responding to schools’ requests for operational-related needs.
• Representing the daily face of the school, conducting oneself in accordance with core values 
• Plan, support, and/or facilitate school, family, and community events
• Oversee the distribution of student transpasses, as applicable. 
• Support the Head of School with the monitoring of staff schedules and attendance
• Other duties as assigned by the supervisor

 

Qualifications: 

Education and Experience: 

• B.A./B.S. degree from an accredited institution 
• At least 3 years of work experience related to Operations with a proven track record of success in project management.
• Experience managing staff and working with multiple stakeholders.
• Experience using School Information Systems, preferably PowerSchool

• Hold all required clearances to work in PA schools (Pennsylvania Child Abuse History Clearance (Act 151), Federal Bureau of Investigation Record Check Clearance (Act 114), Sexual Misconduct/Abuse Disclosure Clearance (Act 168))

 

Skills and Abilities: 

• Strong problem-solving and project management skills, strong organizational skills, attention to detail, the ability to balance the big picture with detailed steps to reach the end goal, and the ability to balance multiple projects under tight deadlines
• Ability to analyze data to inform decision-making 
• Knowledge of public education and charter schools
• Experience in working with underserved populations
• Leadership skills and a demonstrated capacity to work with urban youth 
•  Flexible, optimistic approach
•  Demonstrated ability to learn quickly and take initiative
• Excellent oral and written communication

Thank you for taking the time to apply to Belmont Charter Network. We truly appreciate your interest and the effort you put into your application. Our team is committed to ensuring that every candidate receives communication and updates throughout the hiring process.

We value your time and interest, and we look forward to learning more about you as we continue our review process.