Operations Manager

Thank you for your interest in joining Belmont Charter Network! We’re excited that you’re considering a career with us. At Belmont, our mission is to provide each student with a high-quality education supported by services that meet the needs of the whole child. Our success starts with passionate, dedicated team members who believe in the power of education to create lasting change.

We’re always looking for talented individuals who are committed to equity, collaboration, and growth—both for themselves and the communities we serve. 

Belmont Charter Network is a family of 5 community schools centered on the central mission to promote the academic, social, and emotional well-being of each child. Our schools are supported by a non-profit partner to provide holistic services to the school, including out-of-school time, our social work project, and Head Start.  How do we do this?  We do it by ensuring our students have access to complete support both in and out of the classroom through a talented team of teachers, leaders, social workers, and partners.

We believe that schools and learning should be joyful!

You can find more about our core values and vision here.  We believe that education is the single biggest way we can disrupt the systemic racism that impacts Philadelphia and, by extension, our country.  We are a mission-centered organization that has grown since our founding over 20 years ago to be the organization that serves Philadelphia today.   Learn more about our partners who support this vision by creating a full scope of community support for our students and families.  Our approach is grounded in trauma-informed practice, which you can read more about here.

 

Your areas of knowledge and expertise:

• Demonstrated skill in working with students from diverse cultural, economic, and ability backgrounds.
• Creative problem solving
• A commitment to being a lifelong learner, a commitment to refining your craft
• A knack for connecting with people across differences, including parents, colleagues, and students.

 

Position Summary: The Operations Manager serves as the face of the school with families, students, staff, and visitors and is responsible for implementing effective and customer service-oriented operational office systems, including enrollment, attendance, inventory, records management, events, and office reception. This is a 12-month position that is supervised by the Head of School.

 

Core Responsibilities: 

• Enrollment
• Manage the enrollment process, including paperwork collection, seat offers, and general communications
• Complete and manage enrollment tracking systems
• Work with the Head of School around student recruitment and communications
• Attendance
• Ensure all teachers submit attendance in accordance with school procedures
• Distribute the daily bulletin and make updates to attendance as required
• Receive and code absence documentation and distribute truancy and attendance notifications to families
• Work with Truancy Teams to confirm the accuracy of records and truancy status
• Supply Inventory and Orders
• Order, restock, and maintain general supplies
• Order individual items and supplies as directed 
• Student Record Management 
• Create and maintain up-to-date student physical files with all required paperwork.
• Ensure each file complies with yearly audits and conduct outreach to families for missing required documentation
• Enter and update as needed the student demographic information in Powerschool, the BCN student information system.
• Events and Field Trips
• Assist with coordination and planning of events, including material organization, pre- and post-event setup, and preparation of materials.
• Outreach and coordination of field trips as the point of contact at the school.
• Reception
• Welcome and act as a school representative, as the front lines of communication and interactions with families and partners
• Improve, implement, and execute visitor protocols with fidelity 
• Answer phones, take/ distribute messages on time, and direct phone calls to appropriate staff
• Manage student sales and cash collection processes in alignment with BCN Financial Policies
• Maintain the cleanliness and organization of the main office and shared spaces (outside of custodial duties)

 

Other duties as assigned by the Supervisor and Network Leadership

 

Qualifications: 

Education and Experience: 

• BA in a related field preferred 
• At least 3 years of work experience related to school operations
• Experience using School Information Systems, preferably PowerSchool
• Hold all required clearances to work in PA schools (Pennsylvania Child Abuse History Clearance (Act 151), Federal Bureau of Investigation Record Check Clearance (Act 114), Sexual Misconduct/Abuse Disclosure Clearance (Act 168))

Skills and Abilities: 

• Proficient in Microsoft (word & excel)
• Proficient in Google Suites
• Ability to be flexible and work in a busy environment
• Overall pleasant demeanor
• Must be able to work with children (ages infant - 18)

Thank you for taking the time to apply to Belmont Charter Network. We truly appreciate your interest and the effort you put into your application. Our team is committed to ensuring that every candidate receives communication and updates throughout the hiring process.

We value your time and interest, and we look forward to learning more about you as we continue our review process.