Technical Writer - Electronics & Appliances Manuals (f/m/x)

Berlin Brands Group (BBG) has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including around 550 employees around the globe. We love brands and products! 

As a Technical Writing Manager (f/m/x), you will own the end-to-end development of our product manuals—clear, multilingual, and safety-compliant instruction guides that elevate the user experience across our global appliance portfolio. You will directly produce manuals for complex or flagship products. Working cross-functionally with Product, Engineering, Legal, and Creative teams, you’ll define and drive documentation standards that ensure accuracy, brand alignment, and regulatory compliance. 

 

What you will do:  

• Lead the design and authorship of instruction manuals with a focus on accuracy, visual clarity, and consumer-friendliness
• Create and manage reusable content components (DITA or modular structure) to streamline documentation across product families
• Establish and enforce editorial standards based on Klarstein’s voice and tone, EU compliance requirements, and best practices in structured writing
• Act as primary point of contact for all manual-related queries; coordinate across Design, Product Management, QA/Legal, and Localization
• Guarantee that all manuals meet CE, EN 82079-1, WEEE, RoHS and other EU directives for user safety and labeling
• Own the documentation QA process, including content verification, usability testing, translation reviews, and version control
• Monitor and report on documentation KPIs (delivery timeliness, support ticket rate, translation quality, reuse rate)

 

What we are looking for:  

• 2-3+ years in technical writing for hardware or consumer goods 
• Strong portfolio of consumer-facing manuals in multiple languages 
• Familiarity with CE documentation requirements and international safety standards 
• Excellent command of English (written and spoken); German and additional EU languages are a strong plus 
• Proficient in layout/DTP tools incl. at least one of these tools: Adobe InDesign, FrameMaker or Illustrator
• Experience working with translators, content reuse frameworks, and multilingual publishing workflows 
• Clear, structured writing style with a passion for clarity, user focus, and technical precision 

 

What we offer: 

• Flexible and hybrid working model with up to 2 home office days per week
• Modern and dog-friendly office in the heart of Berlin (Friedrichshain) with a view of the Spree
• Ability to work up to 4 weeks per year from abroad
• Public transport ticket grant, 30% discount on our products and 40% employer's contribution to the company pension plan
• Active promotion of your development, e.g. through continuous performance feedback, language courses, further training and mental health coaching by the Fürstenberg Institute
• Daily fresh fruits and vegetables as well as drinks and various health offers, e.g. physiotherapy and sport events
• Support by a team of highly skilled and dedicated colleagues who celebrate successes together at numerous company events

 

Who we are: 

BBG creates, builds and scales consumer brands globally. Within the last 17 years we have created and built own e-commerce brands including our largest and best-known brands Klarstein, auna and blumfeldt. Our passion for good products is reflected by over 5000 items we bring to our customers in 27 countries via the D2C (Direct-to-Consumer) model. Our headquarter is in Berlin, however our employees work in a total of 6 locations around the globe – in Europa, USA, and Asia. 

We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of BBG. 

 

JOIN THE GANG!