Automotive Service to Sales Associate

Are you seeking a brand that offers stability and opportunities for upward career mobility? Berlin City Honda is seeking a highly motivated, self-driven Service to Sales professional to join our growing team in Portland, Maine. 

What We Offer:

• Competitive pay with uncapped income potential
• Training and mentorship that provide career growth
• Recognition programs & awards are part of the culture that rewards excellence and high performance
• Paid time off that accrues from day one of employment
• A flexible schedule that allows you to enjoy everything Maine has to offer
• An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
• 401(K) with employer contribution
• Health and Wellness reimbursement of up to $75.00 per month
• Employee discounts
• Fun team atmosphere

Position Overview:

As a service-to-sales associate, you will play a pivotal role in our dealership. You will identify prospects through the Service Drive, qualify leads, assist customers with the trade-in process, and guide them through appraisal and sales transactions. Your responsibilities will include product presentation, selling and appraising vehicles, negotiating, presenting vehicle features, and closing sales transactions.

Who You Are:

• You have 1+ years of commission sales experience in a retail environment.
• Customer-centric: You prioritize high customer satisfaction and treat all customers with dignity, ensuring a positive purchase or service experience.
• Driven and proactive: You are motivated to prospect and develop potential customers through existing relationships, new customers, and referrals.
• Independent and self-motivated: You require minimal supervision to complete tasks and take ownership of your responsibilities.
• Excellent communicator: You consistently demonstrate a proven ability to establish and maintain high levels of customer satisfaction. You can discuss terms with clients in a friendly and professional manner while maintaining profit levels at or above company standards.
• Product knowledge enthusiast: You thrive on staying informed and educated about all product model features and benefits.
• Team player: You can liaise between the Service Drive and Salesforce members, fostering a collaborative and supportive environment.
• Dedicated: You are passionate about your role and eager to contribute to our ever-growing network of dealerships.

Essential Responsibilities:

• Continuously develop and qualify customer leads through the service drive.
• Make calls to customers to confirm scheduled vehicles for appraisal.
• Develop relationships with customers and gauge their interest in a trade-up.
• Consistently achieve sales quotas and meet sales action plan objectives.
• Maintain a consistently high level of customer satisfaction.
• Stay informed, maintain, and fine-tune the skills required for the position.

Requirements:

• Minimum 1 year sales experience 
• Authorized to work in the United States
• At least 18 years of age.
• Must possess a valid driver's license and have a favorable motor vehicle record.
• Ability to pass a pre-employment background check

Who We Are:

Berlin City Auto Group is a family of dealerships located throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities.  Our associates are a team of highly energized, engaged, and diverse people bound together by our core beliefs and values.  Together we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction.  Our philosophy is Easier – a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.

EEOC

Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

ADA

Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions unless doing so would create an undue hardship. If you need accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.

                                                                                                                           255 Maine Mall Rd South Portland, ME 04106