Account Director, Crisis Communications

ABOUT BERLINROSEN

BerlinRosen is a fast-growing, full-service consulting and communications firm with more than 300 communications and campaign strategists in New York, Washington, D.C. and Los Angeles. Since its founding in 2005, BerlinRosen has powerfully expanded its presence in corporate, social impact/ESG, nonprofit, entertainment, media, racial justice, healthcare, hospitality, real estate, architecture, design, urbanism, land use, lifestyle, technology, issue advocacy and workers’ rights communications. They have received more than 50 awards and recognitions, including being the only agency to be named #1 on Observer’s PR Power List for three consecutive years, PRNews’ Large PR Agency of the Year (2023; 2021), PR News’ Digital Firm of the Year (2023) and 5/5 Stars on Forbes’ latest Best PR Agencies in America list.

People of color, people with disabilities and women are strongly encouraged to apply. BerlinRosen is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

 

ABOUT THE CRISIS COMMUNICATIONS TEAM

BerlinRosen’s Crisis Communications team combines traditional crisis communications helping institutions, companies, nonprofits and high net-worth individuals defend themselves from reputational threats by shaping the narrative swirling around them with advocacy for some of the most important causes of our day—defending civil rights, combating gender and race discrimination, advocating for gun violence prevention. The team serves as high-level strategic partners, helping clients identify a desired outcome and then chart a course to reach it, whether via stakeholder communications, media strategy, leveraging of owned channels or, most often, a combination of those tactics and more.

 

ABOUT THIS ROLE

BerlinRosen is seeking an experienced Account Director to join our team. In this role, you will lead accounts working on high-profile crisis projects, like navigating tough internal communications challenges for a top media brand, providing crisis strategy for higher education clients, shaping coverage to mitigate reputational damage for philanthropic organizations and more. 

Role location: This role is based in our New York, N.Y. office on a hybrid basis, in-office at least 3 days per week.

 

ACCOUNTABILITIES & QUALIFICATIONS

As an Account Director on the Crisis Communications team, you will...

• Lead strategic conversations and advance the communications strategy for multiple high-profile client accounts to deliver top-notch results for our clients
• Develop and oversee integrated campaigns that leverage public affairs, media and digital tactics to reach key audiences and achieve client goals
• Directly manage and mentor staff, and provide overall strategic direction and feedback for their development and client work
• Collaborate closely with the Legal & Crisis management team to develop and inspire our team of strategists to be innovative and creative

Essential skills:

• Has 6+ years of experience in strategic communications in relevant spaces (crisis communications; reputation management; high-profile legal matters)
• PR agency experience strongly preferred, including strong client management experience and general business acumen
• Excellent written and verbal communication and presentation skills, with the ability to articulate complex concepts clearly and effectively to internal and external audiences
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities and projects simultaneously
• Is an avid consumer of news, with a strong news sense and knowledge of the media, and experience engaging and maintaining strong relationships with key reporters
• Enjoys managing people and has experience in successfully motivating, leading and mentoring a diverse team to meet objectives

 

WORKING AT BERLINROSEN

Compensation philosophy: BerlinRosen offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.

Salary range (commensurate with experience and skills): $110,000-$130,000

Directors are eligible for end of year bonuses based on firm, team and individual performance.

Benefits:

• Medical, dental and vision insurance for employees and dependents
• Pre-tax Health Savings Account Savings Plan (HSA-SP) or Flexible Spending Account (FSA)
• 401K with a 4% employer match and no vesting period
• Generous paid time off (FTO)
• Pre-tax commuter benefits
• Mobile phone reimbursement for data and minutes
• Employer-funded life insurance
• Discounted annual bikeshare membership
• Corporate discounts through Tickets at Work

#LI-CO1
#LI-Hybrid

 

 

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We're part of Orchestra, the first communications company built for today’s media landscape. Since 2022, it’s acquired nine firms, including: BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for your communication professionals. Learn more at: www.orchestraco.com.

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