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People Operations Coordinator

Madison, WI

We Speak Safety and Efficiency:  

In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand.

Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money.

With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant.  Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology.   

At Fleetworthy, you’re in the driver’s seat! 

The People Operations Coordinator is vital in supporting and enhancing the employee experience while ensuring the smooth operation of the day-to-day office and People and Culture functions. This position is responsible for a variety of tasks supporting the People and Culture team and Executive leadership related to people operations, facilities management, onboarding, health and safety and workplace culture initiatives. The ideal candidate will be a proactive and empathetic individual who thrives in a dynamic and collaborative environment.

Key Responsibilities

  • Employee Onboarding: Coordinate and conduct onboarding activities to ensure an exceptional new hire experience. Cultivate a positive and welcoming office culture.
  • Employee Guidance: Act as a point of contact for employees for general inquiries and provide support on People and Culture-related matters regarding attendance, company policies and programs, and workplace culture. Foster a positive work environment by promoting open communication.
  • Facilities Management: Serve as the main point of contact for all facilities-related inquiries and issues, providing prompt and effective resolutions. Cascade communications and updates related to facility issues and maintenance. Coordinate routine and emergency maintenance tasks ensuring the facility is in optimal working condition. This includes scheduling and overseeing maintenance work performed by external contractors.
  • Office Administration: Ensure common areas and meeting rooms are clean and tidy. Receive and distribute daily mail and packages. Manage office supplies, equipment, and services to ensure that the workplace operates efficiently and effectively. This includes monitoring inventory levels, placing orders, managing catering needs, and running errands. Perform reception duties as needed.
  • Safety and Security: Monitor and maintain safety protocols to ensure a secure working environment. This includes facilitating badge distribution, conducting regular safety inspections, coordinating safety training for employees, and ensuring emergency procedures are up to date.
  • Culture Initiatives: Support and facilitate initiatives and on-site activities that enhance company culture and employee engagement. Organize and coordinate events and activities that promote a positive and inclusive workplace.
  • Employee Offboarding: Coordinating and conducting offboarding activities to ensure a seamless transition for employees leaving the organization.
  • General Administration: Prepare reports and presentations for the P&C team. Maintain accurate and up-to-date employee records. Assist in the preparation and distribution of P&C related documents and communications. Assist with travel bookings as needed.

 Qualifications and Experience

  • Associates Degree or higher in Human Resources, Business Administration, or a related field.
  • 1-2 years of experience in a human resources or similar role.
  • Strong interpersonal and communication skills.
  • Proficiency in HR software and Microsoft Office Suite.
  • Ability to handle confidential information with discretion.
  • Excellent organizational and time management skills
  • Ability to consistently communicate effectively and professionally with internal and external customers
  • Ability to work independently as well as part of a team

 Additional Information

  • This is a full-time non-exempt role that will work primarily in an office environment with occasional opportunities for remote work.
  • Ability to lift or carry up to 35 pounds with or without assistance

Compensation Range

  • $60,000 to $75,000 USD Yearly

What Drives Us to Work Every Day: 

  • We pride ourselves on making a difference, for our employees, clients, and their businesses.
  • We accept team members for who they are and what they bring to the table. 
  • We are proud to build all our relationships based on transparency and trust. 
  • We are a team of energetic and curious individuals passionate about the work we do every day! 

 Our Core Values – We are 1TEAM 

  • People 1st - People 1st! We win as a team by collaborating, having each other’s backs, and bringing out the best in each other. We always treat others as they would like to be treated.  
  • Trust - We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity.    
  • Every Trip Matters - Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road, our customers count on us to deliver the right expertise, software, and data to make every trip safe, efficient, and productive.   
  • Always Innovating - We solve for the customer and focus on outcomes.  We are nimble in our approach. When we fail, we fail fast and learn from it. We are here to disrupt, not to fit in. 
  • Mindset - We are committed to a growth mindset. Our efforts and attitudes are what determine our abilities. We embrace good criticism. We seek new challenges. We never stop learning. 

About Bestpass: Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Bestpass, founded in 2001, covers 100% of major toll roads across the U.S., supports more than 30,000 customers, and processes over $1.5 billion in toll transactions annually. Bestpass offers a range of toll coverage options for owner-operators, regional fleets, and national fleets, as well as customized solutions for specific needs. 

About Fleetworthy Solutions: Fleetworthy Solutions, Inc. provides DOT safety and regulatory compliance services to commercial fleets that take them Beyond Compliant. Fleetworthy combines exceptional client service, advanced technologies, and more than 40 years of transportation industry expertise to make sure that drivers and assets are truly fleetworthy. The company helps private fleets, for-hire carriers and third-party logistics companies of all sizes surpass compliance of federal, state, and local regulations and streamline processes to reduce costs and mitigate risks.  

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations 

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