Production & Field Service Technician

We Speak Safety and Efficiency:  

In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand.

Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money.

With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant.  Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology.   

At Fleetworthy, you’re in the driver’s seat! 

We are an innovative technology service provider to the transportation industry across North America. We are disrupting the commercial trucking industry by delivering unsurpassed time-saving and cost-effective technology solutions to commercial vehicle operators and carriers throughout the United States and Canada. We are on a mission to revolutionize highway safety and efficiency, and we are looking for great talent to be part of our success story!

About you:
You are an organized and safety-focused electronics technician with a strong mechanical aptitude. Your technical expertise, combined with your love of solving problems, are the perfect combination to build and test our systems and perform onsite equipment installation, maintenance, and system upgrades at our customer sites.

About the Role:
In this role, you will support projects involving multiple components, ranging from assisting with civil construction to custom software implementation, electronic hardware installations, and preventative maintenance. This role provides a great combination of Edmonton-based, onsite work and travelling in the field.

Reports to: Production Manager
Location: Head office, Edmonton Alberta
Travel: approx. 5% of the time

Key accountabilities include but are not limited toFulfill a wide range of functional electrical tasks on Drivewyze Infrastructure systems. This includes:

• Building and assembling components, isolating malfunctions, coordinating repair activities, and replacing power service points.
• Monitoring, testing, troubleshooting, and repairing systems, equipment, and components.
• Utilizing diagnostic and utility software to locate problems and repair system equipment.
• Evaluating and performing repairs, removal/installations, preventative maintenance, and performing emergency repairs at site locations when needed.
• Fulfill in-house and onsite testing procedures quality assurance checks on a variety of instruments, such as digital camera systems, traffic control systems, dynamic message signs, inductive vehicle detection systems, power service assemblies.
• Recommend changes and modifications, and safely complete changes for effective system operation.
• Supporting new system installations and system expansions, partnering with other technicians, external contractors, and agencies. This includes participating in the layout, modification, and fabrication of IIS components used in the field.
• Adhere to pertinent federal, state, provincial, and local laws, codes, regulations, and traffic control guidelines.
• Complete as-built markups and corrections to schematics and blueprints.
• Establish and maintain effective working relationships with internal and external stakeholders.
• Maintain accurate and up-to-date system records, work tracking records, and documentation.

Job Requirements:

• MUST RESIDE IN THE EDMONTON, ALBERTA CA AREA
• At least 3+ years of experience installing, repairing, and maintaining networking, CCTV, ITS, and/or traffic control systems. Familiarity with networking alarm system installations is an asset.
• Specialized training in electronics, networking, alarm, and/or CCTV systems.
• Previous experience in troubleshooting, repairing, and maintaining complex control systems, ideally within the transportation sector.
• Knowledge of tools, equipment, practices, and methods used in installing, maintaining, testing, and repairing electronic solid-state camera and illuminator systems, roadside electronic, and associated equipment.
• Strong verbal and written communication skills and the ability to work independently with little supervision.
• Possession of a valid driver’s license on the date of application is a requirement. Possession of valid fall arrest and/or elevated platform certification is an asset.

Job physical requirements include:

• Walking, bending, lifting, repetitive motion, use of hand tools, and test equipment.
• Driving short and long distances.
• Operating assigned equipment.
• Handling equipment up to 50 lbs.
• Climbing ladders with up to 50 lbs.
• Possible overnight installation.
• Working from heights, possession of fall arrest, and elevated platform training would be an asset.

Additional Information:

• The role will be based in our production shop located in Edmonton and is expected to travel up to 5% of the time to various sites.
• Travel within Canada and United States is required. Security clearances must be obtainable for international and domestic travel.
• Must be willing to work days, evenings, and weekend shifts as well as rotating shifts on an on-call schedule as needed.
• Must have a valid driver’s license and clean driver's record.

What Drives Us to Work Every Day: 

• We pride ourselves on making a difference, for our employees, clients, and their businesses.
• We accept team members for who they are and what they bring to the table. 
• We are proud to build all our relationships based on transparency and trust. 
• We are a team of energetic and curious individuals passionate about the work we do every day! 

 Our Core Values – We are 1TEAM 

• People 1st - People 1st! We win as a team by collaborating, having each other’s backs, and bringing out the best in each other. We always treat others as they would like to be treated.  
• Trust - We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity.    
• Every Trip Matters - Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road, our customers count on us to deliver the right expertise, software, and data to make every trip safe, efficient, and productive.   
• Always Innovating - We solve for the customer and focus on outcomes.  We are nimble in our approach. When we fail, we fail fast and learn from it. We are here to disrupt, not to fit in. 
• Mindset - We are committed to a growth mindset. Our efforts and attitudes are what determine our abilities. We embrace good criticism. We seek new challenges. We never stop learning. 

About Bestpass: Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Bestpass, founded in 2001, covers 100% of major toll roads across the U.S., supports more than 30,000 customers, and processes over $1.5 billion in toll transactions annually. Bestpass offers a range of toll coverage options for owner-operators, regional fleets, and national fleets, as well as customized solutions for specific needs. 

About Fleetworthy Solutions: Fleetworthy Solutions, Inc. provides DOT safety and regulatory compliance services to commercial fleets that take them Beyond Compliant. Fleetworthy combines exceptional client service, advanced technologies, and more than 40 years of transportation industry expertise to make sure that drivers and assets are truly fleetworthy. The company helps private fleets, for-hire carriers and third-party logistics companies of all sizes surpass compliance of federal, state, and local regulations and streamline processes to reduce costs and mitigate risks.  

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations