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Senior Human Resources (HR) Manager Full-Time Day Shift
Bethesda Brings out the Best in Talented, Caring People!
Summary
Maintains a working knowledge of all benefit plans offered to employees (including health and dental plans, life insurance, STD, LTD, earned time off program and retirement plans) ensuring that correct information is given to inquirer within twenty-four (24) hours and appropriate written information is handled by the established deadline. Assists with the development, implementation and monitoring of new and/or expanded benefit plans by keeping abreast of changes in the benefits field and suggesting changes to the insurance plans appropriate for the facility’s budget and the benefit of employees. Oversees and ensures the initiation and accurate maintenance of enrollments for insurance and the benefit plans, and provides the necessary communication to third party administrator in a timely manner. Oversees the monthly reconciliation for above plans. Ensures premiums through payroll deduction, and requests refunds as needed. Accurately verifies information to appropriate individuals within a timely manner according to established procedures. Assists employees with questions/problems regarding benefits using positive interpersonal communication skills and answering questions with accurate information and in a timely manner. Handles follow-up with third party administrators and/or physicians' offices as necessary. Processes and maintains all necessary FMLA documentation including tracking of leave time. After obtaining required documentation, files claims with appropriate carrier for disability or death following established procedures and within an appropriate time frame. Acts as liaison to department managers in recruitment adhering to EEOC guidelines, screening applicants, making appropriate referrals, checking references, licensure & recommending appropriate starting salaries using established procedures & providing timely follow-up. Ensures that jobs are filled according to department budget and uses the Position Control report as a checkpoint. Assists with development and preparation and updating of job descriptions and job evaluations ensuring that appropriate information is included in compliance with EEOC, ADA, Division of Aging, OSHA and other regulatory agencies, and in accordance with established procedures. Ensures payroll preparation relative to employee record changes, salary adjustments, evaluations, etc. on a timely basis. Has a system to send and track employee evaluations within the established timeline. Works with managers and staff on employee relations issues. Serves as a liaison for all parties to ensure policies are followed and discipline is fair and appropriate to the issue. Ensures that documentation regarding terminations is accurate and timely. Responds to claims for unemployment and attends hearings on the facility’s behalf when necessary. Stays abreast of new developments in the human resources field, particularly as they affect the employment and compensation functions, ensuring compliance with regulatory agencies. Presents review of Employee handbook and presentation of benefits for orientation ensuring information disseminated is accurate and presented in a positive, professional manner. Serves on the Quality Improvement Committee. Attends monthly meetings and completes QAPI surveys quarterly. May be assigned other duties as appropriate.
Qualifications
- BA or BS in field related to Human Resources or Benefit Administration
- Considerable experience (minimum of four years) in Human Resources and Benefit Administration may be substituted for education
- Minimum of five (5) years of experience in the human resources and administration of employee benefit programs
- Experience in a healthcare environment preferred
- Analytic ability, including familiarity with statistical analysis
- Excellent oral and written communication skills
- Ability to work accurately with detail
- Computer experience and skills working with word processing and spreadsheets
- Knowledge of functions and relationships of departments within a healthcare environment preferred
- Manual dexterity, coordination and skillful use of hands when working with equipment
- Ability to receive and express detailed information through oral communication, visual acuity, and the ability to read and understand written directions
- Occasionally lifts and transports items weighing up to ten (10) pounds
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