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Receptionist
Onsite | Full-Time
Location: Irvine, CA. Reliable daily commute Monday - Friday is required.
Pay Range: $26.00 - $30.00/hour DOE.
This is a high-visibility role with meaningful impact on daily operations and company culture. We are seeking an experienced front-of-house professional who brings polish, reliability, and a service-oriented mindset, and who values working in a structured, team-focused environment.
Why Join Us?
Better Companies is a multi-brand financial services organization providing debt relief, tax support, and business funding solutions. We’re strengthening our operations, refining our systems, and building a more cohesive, reliable experience across our brands. Our approach is grounded in transparency, strong operational foundations, and well-structured processes that support consistent execution and long-term growth.
The Receptionist plays a critical role in shaping that experience. As the first point of contact for visitors, clients, and team members, this role helps ensure our office operates smoothly, professionally, and efficiently each day. This position is well-suited for someone who takes pride in presentation, organization, and being a steady, dependable presence in a fast-moving office environment.
Essential Duties and Responsibilities
- Greet and welcome visitors, clients, and employees with a warm, professional demeanor
- Answer, screen, and route incoming phone calls efficiently
- Maintain a clean, organized, and welcoming reception area at all times
- Manage incoming and outgoing mail, packages, and deliveries, including daily mailroom pickup
- Monitor and manage office supply inventory; place orders as needed
- Assist with scheduling and coordinating meetings, including room booking, catering, and materials
- Check in visitors, notify relevant staff of arrivals, and escort guests as needed
- Provide general company information and respond to visitor and client inquiries
- Support internal reporting through data entry, scanning, and document organization
- Maintain accurate and up-to-date client records across systems
- Monitor client data for accuracy and perform routine updates
- Communicate updates and information clearly and timely via Slack
- Submit facility repair or maintenance requests as needed
- Support routine office upkeep, including conference rooms, kitchens, and common areas
- Restock leadership refrigerators with beverages and snacks
- Assist with office events and employee engagement activities
- Use Canva to support office communications and event materials; assist with basic social media posting as needed
- Run occasional errands for leadership and management
- Perform additional duties and special projects as assigned
Education and Experience
- High school diploma or GED required
- 3-5 years of experience as a receptionist, front desk representative, or in a similar administrative role within a professional office environment
- Exceptionally polished and professional appearance and demeanor
- Office administration certification is a plus
Required Skills and Abilities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook) and standard office equipment
- Strong organizational skills with exceptional attention to detail
- Outstanding interpersonal and customer service skills
- Friendly, approachable, and professional demeanor
- Reliable, punctual, and discreet with confidential information
- Strong time management skills with the ability to manage multiple priorities
- Flexible, team-oriented, and adaptable in a dynamic environment
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