Senior Care Expansion Partnerships Manager

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Senior Care Expansion Partnerships Manager at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. 

This role will focus on originating and launching strategic partnerships that expand BetterHelp’s care model, including referral pathways for higher-acuity needs (e.g., SMI, SUD, eating disorders) and digital therapeutic integrations, with the goal of reducing member turnaways and strengthening care continuity.

At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

We are looking for a strategic, healthcare-oriented partnership professional who can identify, pursue, structure, and launch partnerships that expand BetterHelp’s care capabilities across priority domestic verticals. This role is responsible for sourcing, structuring, launching, and monitoring partnerships that expand BetterHelp’s care offering and referral capabilities. You will be responsible for building pipeline, developing market entry strategies across new categories, and structuring high-impact partnerships that expand BetterHelp’s distribution footprint.

Success in this role requires strong executive presence, critical thinking, and the ability to navigate complex, multi-stakeholder negotiations. You will collaborate closely with Marketing, Product, Clinical, and Legal teams to develop customized value propositions, partnership models, and commercial frameworks tailored to each vertical. This is a fast-moving, high-accountability role designed to accelerate expansion into new partner ecosystems and drive meaningful year-one revenue growth.

What will you do?

• Lead outbound business development efforts to identify, research, and engage prospective partners across targeted domestic verticals.
• Develop partnership strategies across specialty behavioral health providers (SMI, SUD, eating disorders), digital therapeutic partners, and other referral-based care organizations aligned to BetterHelp’s care expansion roadmap.
• Deliver partner-facing demos, onboarding sessions, and training presentations (virtual and occasional in-person), with a focus on executive-level commercial presentations and deal advancement..
• Collaborate with Marketing and internal stakeholders to build customized decks, value propositions, one-pagers, and integration models aligned to each partner’s unique needs.
• Build and maintain a robust pipeline, advancing opportunities from early-stage conversations through contract execution.
• Structure creative partnership models including white-label offerings, network extensions, embedded solutions, and other channel arrangements.
• Lead partnership structuring and agreement negotiations, including referral economics and integration models, in partnership with Legal and Finance.
• Work cross-functionally with Product and Technical teams to evaluate feasibility of new partnership constructs and integration requirements.
• Operate with urgency and adaptability, testing new categories quickly and pivoting based on market feedback.
• Represent emerging partner verticals internally, informing product roadmap considerations and category expansion strategy.
• Design and operationalize referral pathways in partnership with Clinical and Product teams to reduce member turnaways and improve care continuity.
• Structure referral, co-management, or integration agreements in collaboration with Legal and Compliance.
• Monitor partner performance and referral volume to optimize care expansion impact over time.

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• 7+ years of experience in enterprise sales, partnership development, or business development, ideally within healthcare, digital health, health benefits, or adjacent B2B ecosystems.
• Demonstrated success building and closing complex, multi-stakeholder deals with high-touch clients or partners.
• Strong operational and problem-solving skills, with the ability to navigate ambiguity and lead cross-functional initiatives.
• Exceptional written and verbal communication skills, with confidence presenting to internal leadership and external partner teams.
• Proven track record of originating and launching healthcare partnerships that drive measurable operational or strategic impact.
• Familiarity with mental health care delivery, or healthcare compliance (e.g., HIPAA) is a plus.
• Ability to thrive in a fast-paced, remote-first environment, comfortable operating independently with high accountability and limited structure.

Bonus (nice to have):

• Established relationships within specialty behavioral health, SMI/SUD treatment networks, digital therapeutics companies, or related healthcare providers.
• Experience launching new product categories or building new revenue channels from zero.

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation 
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base salary range for this position is $150,000 - $165,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.