About us:
Betty is an entertainment company innovating at the intersection of real money online casino (iCasino) and casual mobile gaming.Our accreditation by the Alcohol and Gaming Commission of Ontario (AGCO) marked our entrance as a B2C operator in February 2023, a milestone in redefining industry standards. At Betty, we are creating a new model for the online casino experience. We're changing gambling for good. We offer a uniquely transparent way for players to relax, unwind and have fun in a safe and supportive environment. We are accessible, fair and inclusive, and we are just getting started.You can expect to work with a talented, dedicated team in a supportive and collaborative environment. We care about our employees the same way we care about our players.
Our Values:
- We are honest - we value honesty in all aspects.
- Bring the Olives - we offer premium customer experience.
- Think Big - we believe in always striving for more.
In this role you'll be:
- Analyzing patterns and identifying potential issues related to customer’s behavior
- Utilizing all available reporting tools to support your investigations
- Monitoring transactions and ensuring regulatory compliance
- Suggesting improvements to procedures and systems to improve efficiency
- Monitoring account linkages
- Working with colleagues in other departments to resolve account-related issues and prevent fraud
- Assisting with third party processor risk queries
- Reviewing gaming history
- If necessary, liaising with players on account related issues via email to assist with resolving risk related account issues
- Assisting management with daily workload reporting and task structuring/distribution
Your background:
- Track record in the iGaming industry with experience in risk management, fraud prevention, or a related field
- Deep understanding of the iGaming ecosystem with focus on online casinos
- Familiarity with fraud detection systems and risk management platforms used in the iGaming industry
- Comprehensive knowledge of global gaming regulations and compliance requirements, including AML (Anti-Money Laundering) and KYC (Know Your Customer) protocols
- Experience working with regulatory bodies and ensuring compliance with jurisdictional requirements in various iGaming markets
- Proven experience in monitoring and analyzing transaction data to identify fraudulent activities and mitigate risks
- Strong background in investigating fraud cases
What we offer:
- Competitive salary package
- Performance-based bonus
- Premium Health insurance
- Career and skills development opportunities
- Fun and collaborative team environment
- New modern office space
