Compliance Operations Analyst | Betty UK

About Us:
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.

As our group continues to grow, we’re launching a new regulated venture in Great Britain. Betty UK is a startup company licensed by the Gambling Commission, as a casino operator in April 2026.

Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else."

Our Values:

• We are honest - we value honesty in all aspects.
• Bring the Olives - we offer premium customer experience.
• Think Big - we believe in always striving for more.

Key Responsibilities

• Carry out KYC, payment method, safer gambling, fraud and AML reviews (CDD, EDD, source of funds)
• Contact customers primarily by email and occasionally by phone, ensuring every interaction is clear, helpful, and empathetic. 
• Apply account actions, such as limits, restrictions, withdrawal holds and closures, and keep audit-ready case notes
• Escalate complex cases and raise internal suspicious activity reports to the MLRO
• Spot trends, support vulnerable customers, and help test new compliance tools

Requirements:

• Fluent written and spoken English
• 1+ year in KYC, AML, fraud, payments or safer gambling operations, ideally at a licenced, regulated online casino or in financial services
• Knowledge of UK Gambling Commission customer interaction rules, the Money Laundering Regulations 2017 and UK GDPR, or the ability to learn them fast
• Experience checking ID and proof of address documents for signs of fraud
• Sound judgement, sharp attention to detail, and confidence with case management systems and spreadsheets
• Willingness to work a shift rota, that may include evenings, nights and weekends

Nice to have: 

• Start-up experience
• Source of funds and EDD reviews
• Tools like GBG, Onfido and other compliance solutions 
• Knowledge of UK Gambling Commission customer interaction rules, the Money Laundering Regulations 2017 and UK GDPR, or the ability to learn them fast
• Experience checking ID and proof of address documents for signs of fraud

What we offer:

• Competitive salary
• Premium Health insurance
• Career and skills development opportunities
• Fun and collaborative team environment
• New modern office space