Payments Manager | Betty UK

About Us:
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.

As our group continues to grow, we’re launching a new regulated venture in Great Britain. Betty UK is a startup company licensed by the Gambling Commission, as a casino operator in April 2026.

Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else."

Our Values:

• We are honest - we value honesty in all aspects.
• Bring the Olives - we offer premium customer experience.
• Think Big - we believe in always striving for more.

Key Responsibilities

• Payments performance. Monitor volumes and approval rates daily by provider, method and player; investigate day-on-day changes; diagnose failures and improve routing, retries and conversion, especially on first deposits.
• Reconciliation, settlements and cash. Own daily reconciliation between our platform, PSPs and bank accounts; track settlements, reserves and PSP balances; support player-funds segregation and month-end accruals with Finance.
• Payment cost and commercials. Own payment cost as a share of revenue and keep it falling as we scale: hold contracts and tariffs, check every invoice against them, negotiate pricing, use routing and payment mix to lower cost, and forecast fees by provider and method. You will understand interchange++ line by line.
• Withdrawals and player money flows. Set and improve withdrawal approval rules and SLAs, increase automation, and manage refunds, chargebacks and disputes.
• Providers and payment methods. Manage our PSPs and lead new launches end to end – Apple Pay first, then Google Pay, alternative and back-up providers (e.g. Paysafe, open banking options) and a possible orchestrator – from selection and due diligence to contract, integration, testing, go-live and hypercare.
• Security, fraud and compliance. Work daily with Fraud & Risk to stop fraud and abuse without blocking good players; manage chargeback ratios, scheme programmes and SCA/3DS; partner with Compliance on AML and safer gambling within the UKGC framework.
• Reporting. Own the payments dashboard and the weekly payments scorecard for the leadership meeting, and contribute to the monthly business review.
• Building the function. Write and maintain the Payments Rulebook – processes, controls, provider onboarding checklist, incident playbook – and shape the team as we grow.

Requirements:

• Broad, hands-on payments experience in online gaming – ideally 4+ years on the operator (merchant) side, covering several areas of payments: performance, providers, reconciliation and commercials. Not only one specialism, and not only acquirer- or PSP-side.
• A track record of onboarding payment providers or methods end to end.
• Strong grasp of card payments – interchange++, scheme fees, scheme rules, 3DS/SCA, chargebacks – and of open banking.
• Real reconciliation experience: you have matched platform, PSP and bank data and know where it breaks.
• Data skills: advanced Excel and working SQL; comfortable building and reading dashboards.
• Commercial and cost focus: you have negotiated with PSPs, challenged invoices and managed payment cost against revenue.
• Ownership: you are happy to do the work yourself, build structure where there is none, and explain payments clearly to non-specialists.

Nice to have:

• UK market and UKGC experience;
• Apple Pay / Google Pay roll-outs;
• Payment orchestration or multi-PSP routing; 
• Experience in a scaling business.

What we offer:

• Competitive salary
• Premium Health insurance
• Career and skills development opportunities
• Fun and collaborative team environment
• New modern office space