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Compliance Operations Manager | Betty UK

Sofia, Bulgaria

About Us:
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.

As our group continues to grow, we’re launching a new regulated venture in Great Britain. Betty UK is a startup company licensed by the Gambling Commission, as a casino operator in April 2026.

Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else."

 

Our Values:

  • We are honest - we value honesty in all aspects.
  • Bring the Olives - we offer premium customer experience.
  • Think Big - we believe in always striving for more.

 

Key Responsibilities

  • Lead, coach and develop the team, including hiring, rosters, workload planning, quality assurance (QA) and performance
  • Own the AML, safer gambling and data protection queues and alert workflows, making sure cases are worked within agreed service levels
  • Act as the escalation point for complex cases, and make sure suspicious activity reaches the MLRO promptly
  • Run data protection operations, including subject access requests and escalating any breaches to the Chief Compliance Officer
  • Build KPIs, recommend any trigger changes using the data, and report trends and risks to senior management
  • Work with Product, Data and Engineering to automate checks, and keep procedures and training up to date

Requirements:

  • Fluent written and spoken English
  • 3+ years in compliance operations at a UK Gambling Commission licensed online operator, including 1+ year managing a team
  • Strong working knowledge of the LCCP, customer interaction guidance, the Money Laundering Regulations 2017 and UK GDPR
  • Hands-on experience with EDD and safer gambling reviews, and with setting and tuning risk-based triggers
  • Strong analytical skills, sound judgement and a calm head under pressure
  • Bonus points for start-up experience, SQL or BI tools, or an ICA qualification

What we offer:

  • Competitive salary
  • Premium Health insurance
  • Career and skills development opportunities
  • Fun and collaborative team environment
  • New modern office space

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