Automation Service Engineering Associate II, Prenatal

BillionToOne is a next-generation molecular diagnostics company dedicated to developing powerful and accurate diagnostic tests that are accessible to all. Our innovative QCT molecular counting technology significantly enhances the resolution of disease detection using cell-free DNA by over a thousandfold. This groundbreaking technology is integral to our product offerings, including one of our flagship products, Unity Complete™, the only non-invasive prenatal screen capable of assessing fetal risk for both common recessive conditions and aneuploidies from a single maternal blood sample. Leveraging the same molecular counting technology, we've expanded our impact into oncology in 2023 with a pioneering liquid biopsy test, Northstar, that combines treatment selection with monitoring. To date, over 500,000 patients have benefited from our innovative and precise diagnostic tests, and our Annual Recurring Revenue (ARR) has grown from $0 to $125 million in the last ~4 years.

BillionToOne has successfully raised close to $400 million in funding, with a notable $130 million Series D round completed in June 2024, resulting in a company valuation of over $1 billion. This funding has come from prestigious global institutional investors, including Hummingbird, Adams Street Partners, Neuberger Berman, Baillie Gifford, and Premji Invest. BillionToOne has recently been recognized by Forbes as one of America's Best Startup Employers for 2024, highlighting the company's exceptional work environment and commitment to innovation.

Our team has grown significantly and we now proudly employ over 500 highly skilled individuals. Despite substantial growth, we have successfully maintained the unique culture that has defined BillionToOne from inception, continuing to cultivate a team that is not only diverse and passionate but also innovative. Headquartered in Menlo Park, California, with an additional facility in Union City, California, BillionToOne remains at the forefront of significant advances in molecular diagnostics, evidenced by the recent announcement of clinical outcomes data for its Unity Fetal Risk Screen and new advancements in cancer diagnostics. For more detailed information about BillionToOne and its groundbreaking work, please visit our website at www.billiontoone.com.

We are looking for an Automation Service Engineering Associate II to join our growing Service Engineering team in support of clinical patient testing in our high throughput CLIA lab. The Automation Service Engineering Associate II will be responsible for delivering primary service response to laboratory operations at the Billion To One - Union City location. The selected candidate will be part of a team that handles the troubleshooting, repair, and maintenance of laboratory equipment. The ideal candidate for this position is skilled in providing excellent customer service, troubleshooting errors with laboratory automation equipment, and maintaining detailed records of issues and resolutions. The role is an onsite position.

Shift Hours: Tuesday-Saturday, 3pm-11:30pm (+PM Shift Differential)

Responsibilities:

• Work in a team responsible for service, support, and troubleshooting of automated processes and instrumentation
• Execute or coordinate routine maintenance of laboratory equipment
• Perform Installation, Operational, and Performance Qualification on equipment
• Troubleshoot and triage equipment issues and involve vendors as required
• Draft documentation related to equipment operation and maintenance as needed
• Suggest process improvements and design a plan to execute them
• Maintain organized equipment parts inventory and comprehensive equipment records
• Execute special projects as assigned

Requirements:

• BS degree in a scientific discipline
• 1+ years of experience servicing Liquid Handlers, or 2+ years experience in a technical service role
• Familiarity with the basics of a coding language and flow control logic
• Understanding of clinical laboratory assays and their applications
• Ability to identify, analyze and solve problems with minimal direction
• Strong willingness to learn in a complex laboratory environment
• Strong attention to detail and accuracy
• Excellent documentation skills with working knowledge of Good Document Practices (GDP)
• Strong communication skills (verbal and written)

Nice-to-Haves:

• Experience with troubleshooting liquid handler scripts is desirable
• Programming and coding experience
• Experience working in a CLIA regulated environment
• Experience developing training programs and performing knowledge transfer
• Ability to effectively work in a team environment and build strong working relationships
• High degree of initiative and self-motivation

Benefits And Perks:

• Working with a team of ‘rockstars’ who bring out the best in everyone
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousand patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered at 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Retirement savings program including a 4% Company match
• Free daily on-site lunches provided from top eateries
• Latest and greatest hardware (laptop, lab equipment, facilities)
• A variety of perks on campus (state of the art gym, restaurant)
• Free on-site EV charging (compatible with all EVs, including Tesla)

At BillionToOne, we are proud to offer a combination of a (1) base pay range (actual amount offered is based on experience and salary/equity options split that the candidate chooses), (2) generous equity options offering, (3) corporate bonus program, on top of (4) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation package range of $79,000 per year, including a base pay rate of $30.41 to $31.25 per hour.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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