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Information Technology Program Manager

United States – Remote

BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.

 

At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.

The IT Program Manager is responsible for driving IT initiatives from planning through successful completion across a portfolio of enhancement, merger & acquisition (M&A), and security-related projects. This role partners closely with technical teams and business stakeholders to ensure work is well planned, clearly tracked, and delivered with minimal disruption to operations.

This position blends hands-on execution with strong coordination, structured follow-through, and portfolio-level visibility. The IT Program Manager facilitates collaboration across the organization and drives decisions through a collective of input from both technical and business stakeholders.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

 

Project Delivery & Execution

·       Run daily working sessions for projects in flight to maintain momentum and alignment

·       Drive IT projects from planning through completion across enhancement, M&A, and security initiatives

·       Facilitate collaboration, planning, and refinement of project tasks

·       Drive decisions through structured input from cross-functional stakeholders

·       Actively follow up on tasks to ensure progress and timely delivery

Project Tracking & Governance

·       Own and maintain the IT project management platform (JIRA)

·       Date, assign, and manage new and open tasks

·       Review upcoming and past-due work queues during daily standups

·       Ensure project data remains accurate, current, and visible

Communication & Stakeholder Engagement

·       Keep business owners informed, engaged, and accountable throughout project milestones

·       Draft and distribute staff communication emails related to project updates and changes

·       Conduct outreach beyond the IT team to coordinate timelines and dependencies

·       Serve as a consistent point of contact between IT and business stakeholders

Documentation & Portfolio Management

·       Create and maintain clear project documentation

·       Use collaborative tools to map workflows, document ideas, and support planning discussions

·       Ensure decisions, actions, and dependencies are properly documented

·       Maintain portfolio-level roadmaps to support reporting outside of IT

·       Provide visibility into project status, priorities, and upcoming work for leadership

 

 

QUALIFICATIONS REQUIREMENTS

 

·       3 + years of experience managing IT or technology-related projects

·       Bachelor’s degree in Information Technology, Business, Healthcare Administration, or a related field

·       Demonstrated experience driving projects from planning through execution with clear task ownership and follow-through

·       Experience using a project management platform (e.g., JIRA or similar) to manage backlogs, assignments, and timelines

·       Ability to facilitate meetings, working sessions, and cross-functional discussions

·       Strong organizational skills with the ability to manage multiple concurrent initiatives

·       Clear written and verbal communication skills, including stakeholder updates and project documentation

·       Ability to gather input from multiple stakeholders and drive aligned decisions

 

QUALIFICATIONS PREFERRED

 

·       Experience supporting merger & acquisition integrations or system migrations

·       Exposure to security, compliance, or regulated IT environments

·       Experience working in healthcare or another highly regulated industry

·       Familiarity with Agile or Scrum methodologies

·       Experience maintaining portfolio-level reporting or roadmap views for leadership

 

 

 

Values

Patients First

·       Treat like family members

·       Integrity will always be our compass

·       Drive and passion in finding solutions and not taking “no” for an answer

 

All In (Stack Hands)

·       We have a great team so let’s strive for excellence

·       It’s all about the service to our patients

·       Let’s invest in our teammates

·       Win together, do not lose alone

 

Relentless Consistency Wins

·       Let’s ensure we have a meaningful work process

·       Let’s ensure ownership and accuracy

·       Let’s empower our team members to be successful

 

Communication Skills

·       Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

·       Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Computer Skills

·       Expert computer skills are necessary for execution of this position.

 

BioMatrix Pay Range/Rate

$90,000 - $120,000 USD

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.com or 954.385.7322 x 1425.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

OTHER

  • Will participate in legal and ethical compliance training each year.
  • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures.
  • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
  • Will not participate in any conduct considered to be unethical or illegal.

EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.

GENERAL INFORMATION:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

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