Job Summary

We're looking for a special Property Manager to spearhead our growth as the first PM in Cleveland. Birgo is a mission-driven company based in Pittsburgh with multifamily properties across four states. We recently acquired Shaker Moreland Apartments and North Moreland Courts in Shaker Heights (143 units) and Clifton Lakes Apartments (52 units) in Edgewater. The ideal candidate has a passion for leasing and finds operating properties with excellence deeply rewarding. Join our fast-growing team to improve lives through real estate!

Birgo’s Values

Teamwork: We are collaborative, approachable, and engaged
Humility: We are selfless, gracious, and continuously improving
Rhinocerality: We are proactive, dynamic, and courageous
Integrity: We are trustworthy, principled, and sincere
Vision: We are forward-thinking, empathetic, and adaptable
Excellence: We are goal-oriented, dependable, and accountable

Core Responsibilities

Maximize the performance of properties (increase occupancy, decrease delinquency)
Provide excellent customer service through prompt and authentic responses
Lead the leasing process
Direct financial reporting and approvals
Manage collections and evictions
Oversee maintenance and enhance curb appeal
Lead, manage, and train the team to accomplish team goals
Maintain clean and safe properties by resolving tenant complaints, conducting inspections, and enforcing rental agreements
Select and coordinate vendors
Set the scope of turnovers and capital projects and manage projects
Lead the onboarding of new properties to the property group if needed
Other duties as assigned to help Birgo improve lives through real estate

Successful Candidate Profile

Experience

5+ years of demonstrated success as a property manager
In-depth understanding of Cleveland's market-rate multifamily industry
Experience with AppFolio or other property management software
Outstanding relationship with local government and inspection agencies

Skills

Technology savvy
Excellent interpersonal skills
Strong skills in written, verbal, and persuasive communication
Organizational skills, time management, and attention to detail

Work Style

Servant leader
Excited to manage multiple properties and projects simultaneously
Self-starter who can work independently
Strong commitment to timely results and workplace integrity

Other Requirements

Reliable personal transportation and valid driver’s license for property visits during business hours and as needed after-hours
Available for after-hours leasing and on-call
Able to ascend/descend stairs and traverse uneven terrain
Able to transport up to 25 lbs
Able to use a computer for a full workday

Benefits

Medical, dental, vision, life, and pet insurance with company contribution
Paid time off and paid holidays
401(k) retirement plan with employer match
Company profit sharing program
Team outings and volunteer events
Professional development reimbursement program
Healthy lifestyle reimbursement program
Discounted rates at Birgo properties

More about Birgo

Birgo Realty offers an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together every Friday afternoon. Birgo Realty values diversity in our staff and seeks to enhance the diversity of our team at every opportunity.