Job Summary

Join our fast-growing team to improve lives through real estate! This agent will be responsible for leasing apartments at Shaker Moreland Apartments and North Moreland Courts in Shaker Heights (143 units) and Clifton Lakes Apartments (52 units) in Edgewater. Through compassionate and thoughtful interactions, leasing agents play a key role in helping prospective residents find their next home.

Birgo’s Values: 

• Teamwork: We leverage one another's strengths to achieve more together.
• Humility: We admit our faults and strive to continuously improve.
• Rhinocerality: We charge hard after our highest priorities.
• Integrity: We do the right thing, even when it is costly.
• Vision: We innovate and adapt to improve lives.
• Excellence: We are dependable and accountable to produce quality results.

Core Responsibilities

• Provide excellent customer service to prospective residents
• Lease market-rate apartments according to Fair Housing standards
• Respond promptly to all new inquiries, converting leads to applicants
• Manage calendar, schedule tours, and conduct showings
• Process rental applications quickly and accurately
• Establish rapport with tenants and provide personalized service during the move-in process
• Verify all move-ins are fully completed, inspected, and documented
• Collaborate with property management and maintenance to maintain high occupancy
• Monitor listing postings and advertisements
• Assist property manager with tenant care and retention
• Other projects as assigned to help Birgo improve lives through real estate

Successful Candidate Profile

Knowledge & Experience

• General knowledge of residential leasing principles
• 1-3 years of customer service experience
• Experience with property management and leasing software (preferred)
• High school diploma

Work Style

• Quickly connects and builds relationships 
• Enthusiastically persuades and motivates others 
• Goals and results oriented
• Self-confident & self-motivating
• Passionate about improving people’s lives and communities 
• Attentive to details

Other Requirements

• Travel within a specified region
• Insured vehicle and valid driver's license
• Able to use a computer for a full workday

Benefits

• Medical, vision, and dental health insurance with company contribution
• 401(k) retirement plan with employer match 
• Flexible paid time off
• Quarterly mental health days
• Company profit-sharing program
• Healthy lifestyle reimbursement program
• Team outings and volunteer events
• Professional development stipend
• Discounted rates at Birgo properties

More about Birgo 

Birgo Realty and Birgo Capital offer an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo values diversity in our staff and seeks to enhance the diversity of our team at every opportunity. 

Pay Range: $16-18/hour base + commission