Job Summary

Join our fast-growing team to improve lives through real estate! At Birgo, Senior Property Managers take ownership of the resident experience and property performance. This role oversees daily operations, leasing, budgeting, and resident satisfaction across multifamily properties (~400 units) in the Buffalo, Hamburg, and Tonawanda areas.

Birgo’s Values

Teamwork: We leverage one another's strengths to achieve more together.
Humility: We admit our faults and strive to continuously improve.
Rhinocerality: We charge hard after our highest priorities.
Integrity: We do the right thing, even when it is costly.
Vision: We innovate and adapt to improve lives.
Excellence: We are dependable and accountable to produce quality results.

Core Responsibilities

Maximize operational performance of properties
Provide excellent customer service through prompt, professional, and authentically caring responses
Lead the leasing efforts for your property group by executing or overseeing advertising, applications, showings, walkthroughs, move-ins, and renewals
Conduct monthly budget reporting; collaborate with asset management on annual budgets; approve weekly payables
Manage collections, delinquencies, and evictions
Oversee the completion of maintenance tasks and enhance the property's curb appeal
Lead, manage, and train the team to accomplish the goals of the property group
Maintain clean and safe properties by resolving tenant complaints, conducting weekly onsite inspections, and enforcing rules of occupancy
Coordinate services with external vendors
Set the scope of turnovers and capital projects
Lead the onboarding of new properties to the property group if needed
Other duties as assigned to help Birgo improve lives through real estate

Successful Candidate Profile

Experience

3+ years of proven experience directing multifamily property management operations and leading onsite teams
7+ years of industry experience
In-depth understanding of Buffalo's market-rate multifamily industry
Appfolio or other property management software experience
Section 8 experience (preferred)
Scattered site experience (preferred)

Skills

Proactive in adopting and utilizing technology
Excellent interpersonal and relationship-building skills
Strong financial and business acumen
Exceptional written, verbal, and persuasive communication abilities
Highly organized with effective time management and keen attention to detail

Work Style

Excited to problem-solve and improve properties
Careful with rules and comfortable working within established processes
Strong commitment to timely and precise work

Other Requirements

Reliable personal transportation and valid driver’s license for property visits during business hours and as needed after-hours
Able to ascend/descend stairs and traverse uneven terrain
Able to transport up to 25 lbs
Able to use a computer for a full workday

Benefits

Medical, dental, vision, life, and pet insurance with company contribution
Flexible paid time off and paid holidays
401(k) retirement plan with employer match
Company profit sharing program
Team outings and volunteer events
Professional development reimbursement program
Healthy lifestyle reimbursement program
Discounted rates at Birgo Properties

More About Birgo

Birgo Realty offers an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo Realty values diversity in our staff and seeks to enhance the diversity of our team at every opportunity.

Approximate Salary: $80,000