Assessment, Product Owner (Philadelphia)

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This is a Full-Time Role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo.
Please visit our Careers page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization.

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About B Lab

B Lab is the nonprofit network transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our global network creates standards, policies, and tools for business, and we certify companies — known as B Corps — who are leading the way. As we continue to repair and rebuild from COVID-19, our vision for an inclusive, equitable, and regenerative economic system, has never been more relevant or needed than it is now.  

About the Opportunity

The Product Team at B Lab drives innovation and digital transformation to meet user needs while supporting organizational growth. By advancing technologies and optimizing operations, the team enables B Lab to deliver impactful solutions across all departments. Responsible for developing new products, defining strategy, building roadmaps, and shaping B Lab’s technology ecosystem, the team uses insights from users, technology, and business goals to prioritize what gets built, communicate updates, and measure success. Working closely with the Engineering Team in a cross-functional, agile environment, the Product Team operates across multiple squads focused on key areas: the B Impact App (Assessment and Identity/Intake), Salesforce, Data, and exploratory product development. Through agile methodologies and iterative development, the teams remain responsive to feedback and adaptable to changing needs.

The Product Owner for the Assessment plays a critical role in shaping the core of the B Impact digital experience, the foundation for both B Corp Certification and Impact Management services. Working closely with the Intake Team—responsible for managing user and company profiles to define scope and access rights—the Product Owner ensures users have a seamless, tailored experience for measuring and improving their performance against B Lab’s standards.

This role focuses on continuously evolving the Assessment component of B Impact, balancing the integrity of the standards with usability and effectiveness. Key responsibilities include defining and prioritizing the product backlog, collaborating across agile squads, and aligning development efforts with organizational goals and user needs.

By connecting the work of the Standards, Engineering, and Assurance teams with broader stakeholder input, the Product Owner ensures the Assessment remains a trusted and impactful tool for driving social and environmental performance worldwide.

Core Responsibilities 

Product Backlog Management [35%]

• Own and prioritize the product backlog for the Assessment Squad, ensuring alignment with organizational goals and user needs.
• Define and refine backlog items, including epics, user stories, and acceptance criteria, to guide development efforts.
• Integrate with multiple squads and platforms to ensure seamless integration of user and company profile requirements into the assessment experience.

Stakeholder Collaboration and Alignment [25%]

• Act as the primary liaison between the Standards policy writers and Operational, and Assurance teams to ensure the Assessment supports certification and impact management objectives.
• Engage with internal and external stakeholders to gather feedback, validate priorities, and communicate updates on assessment improvements.
• Collaborate with process teams to monitor changes, support updates to operational workflows, and assist with knowledge management and change management initiatives.

Agile Team Collaboration [20%]

• Collaborate with cross-functional squads to deliver iterative improvements.
• Participate in sprint planning, reviews, and retrospectives, ensuring team efforts remain focused and impactful.
• Use agile methodologies to adapt to user feedback and evolving priorities effectively.

Performance Monitoring and Reporting [20%]

• Define and monitor key performance indicators (KPIs) for the Assessment’s usability and impact.
• Measure the effectiveness of updates and features, providing insights to inform future development.
• Report progress and outcomes to leadership and key stakeholders to ensure transparency and accountability.

Major objectives for the role in the first 6-12 months

Manage and Prioritize Existing Backlog

• Take ownership of the product backlog created by the consultant, reviewing and refining the backlog to ensure it aligns with B Lab’s strategic objectives.
• Work with cross-functional teams to prioritize and deliver key features for the Assessment product, ensuring a seamless experience for users in the B Corp Certification and Impact Management processes.

Prepare for the Release and Roll-out of the New Assessment

• Lead the preparation and execution for the release of a new Assessment, aligned with evolved standards, working closely with the delivery program team to ensure smooth integration across squads.
• Gather user feedback and prioritize enhancements to improve usability, making the Assessment product a more effective tool for measuring social and environmental performance.

About You

• 3+ Years of Experience: Proven track record of owning product features and leading product design, including feature breakdown, use case creation, and requirements definition.
• Prioritization and Roadmapping: Ability to manage and prioritize product backlogs, define user stories, and ensure the team’s work aligns with business goals and user needs.
• Agile/Scrum Processes: Hands-on experience in working in an Agile environment, collaborating with cross-functional teams to deliver iterative and valuable outcomes.
• User-Centered Design (UCD): Knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives.
• User Research: Ability to conduct user research, including interviews and synthesis of findings, to drive informed product decisions.
• Strategic and Tactical Execution: Ability to think strategically to meet business objectives and manage tactical execution to deliver on those objectives.
• Extensive experience with leveraging Jira for backlog management
• Experience with using Tableau or a comparable tool for data driven decision making
• Fluency in English

 

Compensation Details

B Lab has a compensation plan that includes:

• An annual salary in the range of $118,000 - $126,300 based on experience and skills
• Excellent health benefits package including access to medical, vision and dental coverage
• Paid time off for vacation - in your first year, you’ll start with 15 days (prorated in a to your start date)
• Additional paid time off for organizational closures
• 403(b) with a match of up to 3%
• Unlimited sick and personal time - if you need it, use it
• After your first year of employment, 40 hours paid time off for community service; paid parental leave; and time and budget for your professional development (we assess this PD budget annually)
• A remote-first workplace
• A flexible work environment with the ability to plan your work week around your personal commitments

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While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo.

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Hiring Process

We require the following in order to consider your application:

• Resume 
• Responses to our standard set of application questions
• Please do not include a cover letter

If you progress through additional stages in the hiring process you can expect to:

• Step 1: Submit your resume and responses to our application questions in full 
• Step 2: Participate in an interview with a panel via Google Meet or Zoom
• Step 3: Participate in a final interview with a panel via Google Meet or Zoom

We will begin reviewing applications on February 10th, 2025  and will continue until we identify a diverse and qualified candidate pool.

Please note: All applications will be reviewed by our team, and all candidates will receive a status update via email after their application has been reviewed, which we expect to complete by late February. We plan to close the job ad in late February, although it might close sooner or later depending on the volume of qualified applications. Due to capacity constraints on our hiring team, we are unable to provide you with a specific status update beyond these parameters but all candidates will hear back via e-mail once we have completed or review of applications. Our ideal start date for this role is mid to late April, 2025.

If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at careers @ bcorporation.net with the subject line “Accommodation request - AssessmentProduct Owner”. Please note that we are unable to respond to general status inquiries or other messages that are unrelated to accessing our application or interview processes.

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About B Lab

B Lab is transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our global network creates standards, policies, and tools for business, and we certify companies--known as B Corps--who are leading the way. To date, our community includes 15,000 Benefit Corporations, over 6,500 Certified B Corporations in more than 80 countries and over 150 industries, and more than 250,000 companies manage their impact with the B Impact Assessment and the SDG Action Manager.

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our perspective and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition.

As an organization, we stand against anti-Black racism and all forms of oppression including transphobia, classism, sexism, and xenophobia. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. As we continue to learn about injustice, we embrace radical reorientation of our consciousness and will listen to the voices of Black, Brown, Indigenous and marginalized peoples to catalyze equitable outcomes for all.

At B Lab an equitable, diverse and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our teams, programs. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.