Internal Communications Specialist (London, U.K.)

This is a Full-Time Role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of  the Netherlands, the UK, Pennsylvania, New York, or the District of Columbia at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or Washington D.C. proper.
Please visit our Careers page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization.

About the Opportunity

The Strategy and Global B Corp Movement department seeks to coordinate and catalyze global movement building efforts. The department takes a leading role in several key aspects of movement building, such as Global Policy, research, and marketing and communications, while also working with and empowering the wider B Global Network. The focus of the department is to contribute to the system change objectives of B Lab’s Theory of Change, with a specific emphasis on policy change, narrative shift, and network development.

The Strategy & B Corp Movement department consists of the following five sub-departments: 

• JEDI
• Global Policy
• Strategic Partnerships
• Marketing, Communications, & Brand
• Insights

The Global Marketing, Communications and Brand Team is responsible for ensuring a consistent public-facing message and narrative for B Lab globally around which all employees and partners align. With 6 colleagues spanning New York, London and Amsterdam, the team is responsible for B Lab Global’s marketing, communications, and brand. This includes brand and product marketing, public relations, integrated marketing campaigns, social media, content creation, and internal communications. As stewards of the B Lab brand, we interact with teams, board members, and funders across the network. We convene and manage Network working groups including various stakeholders across functions and organizations, all of whom help to shape our global communications strategy.

The Internal Communications Specialist helps keep our B Lab Global (BLG) employees informed, connected, and engaged by putting our internal communications plans into action. As a member of the Global Marketing, Communications & Brand team, they collaborate with colleagues to ensure that our employees are connected to our external impact and empowered to serve as ambassadors for our organization. Leveraging shared messaging, content, branding, and style guidelines, they ensure coherence between the employee experience and our public-facing messaging. 
With communication tools, an events calendar, and a plan for 2025 already in place, this role focuses on partnering with the Senior Leadership Circle (SLC) to create clear, meaningful messages that help employees understand our mission, organization, and essential initiatives. This person will write and send internal newsletters; write messages & talking points for the SLC’s use in internal meetings; and organize employee-facing, leadership-led events. They will ensure BLG internal communications align with broader Network priorities and messaging. To do well in this role, the Internal Communications Specialist should be an excellent writer, able to simplify complex information; comfortable working through times of change; and an adept relationship-builder, experienced at cultivating trusted partnerships with senior leaders and employees alike. The ideal candidate cares about building a sense of community and belonging through inclusive and engaging communications and events for all employees.

Core Responsibilities 

Supporting the Senior Leadership Circle, execute and refine the 2025 B Lab Global internal communications strategy, equally bringing to life the impact our work has in the broader ecosystem of economic systems change and the latest news from within the organization. Partner with peers to align internal leadership messaging with external messaging and cadence; partner with team leads within B Lab Global and the broader Network to support mission-critical work.

Senior Leadership Circle Communications (30%)

• Support the Senior Leadership Circle (SLC) in org-wide employee touchpoints, whether written, recorded (video/audio), or live (virtual events). 
  • Write, produce, and disseminate key communications from  SLC to all employees
  • Advise on proper use of channels to reach target audience(s), key messages to hit, word choice, etc.
  • Ensure content aligns with brand identity (visuals, tone of voice, etc.)
• Coordinate "visibility moments" for Senior Leadership Circle (SLC) members
  • Suggest and enable guest appearances in department meetings and SLC office hours.
• Senior Leadership Circle (SLC) Note to Employees
  • Every other week, draft a message from the BLG Senior Leadership Circle to all BLG employees
  • Track and include decisions made at meetings, big news from their departments, employee recognition, and stories of impact / examples of thought leadership

Support Organizational Objectives (30%)

• Leverage expertise to keep B Lab Global employees up to date on the org-wide initiatives important to our mission, such as:
  • Transitioning our community of Certified B Corps onto the new standards
  • Transitioning to third-party verification of companies certified on our new standards
  • Network-wide change management initiatives
• Elevate integrated campaigns and thought leadership, with a focus on climate, workers, and accelerating the adoption of stakeholder-led business models

All-employee events (20%)

All Hands

• Lead the planning and execution of these quarterly meetings for the Senior Leadership Circle and B Lab Global employees.
• Determine content for these meetings and build decks, in line with B Lab Global's brand book
• Cover updates on organizational health (finances, objectives) plus big announcements and guest speakers
• Plan and facilitate the quarterly, adjacent Q&A sessions (Behind the Numbers, Behind the Scorecard)
• Hold ownership of designing the agenda & engagement moments 
• Promote on internal channels to encourage attendance
• Organize (calendar work) and run (technical work); ensure employees who could not attend have the opportunity to watch recordings/read transcripts
• Create and send event surveys to attendees
• Report survey results to SLC and improve next All Hands based on employee feedback

Show & Share

• Lead the planning and execution of these monthly employee-led meetings 
• Source hosts among BLG employees
• Find stories of challenges addressed & overcome
• Create deck, incorporating your hosts' materials 
• Promote on internal channels to encourage attendance

Ongoing program development and evaluation

• With the Senior Leadership Circle (SLC), evaluate effectiveness of events and communication channels, helping to identify gaps and opportunities to improve
• Support planning and implementation of new channels for bi-directional communication and feedback with employees, as agreed with SLC
• With agreement from SLC, sunset events and channels that are no longer needed

Publications (20%)

B Keeper

• Plan & execute the weekly newsletter to BLG employees
• Use Axios HQ to produce
• Write or record features that highlight employee stories
• Solicit contributions to B Keeper from employees and leaders; edit those contributions for readability, style, and tone of voice
• Create visuals for B Keeper in line with B Lab Global's brand book
• Lay out and send B Keeper
• Track B Keeper's performance metrics; seek to improve readers' experience with the newsletter
  
  

About You

• Minimum of 3-4 years of direct experience in communications, including at least 1 year of experience focused on internal communications
• Ability to build genuine, productive relationships with employees and senior leaders alike, fostering space for transparency and trust
• Comfort collaborating with other communication colleagues across the globe and timezones
• Sound judgment, situational awareness, and discretion 
• Experience distilling complex information into engaging and easy-to-digest newsletters and events 
• Ability to tailor deliverables (written & events) to meet audiences' needs and ensure they are aligned with our brand
• Capable of delivering assets on deadline, whether that's through proactive planning or pivoting to meet time-sensitive business needs
• Experience with event management and facilitation with a creative approach that uplifts our values and culture 
• An interest in learning new things, e.g., to gather and evaluate information and collaborate with others to overcome challenges, create solutions and deliver them.

While not required, please note in your application if you have experience with the following:

• Supporting change management 
• Adobe Creative Cloud, Canva or similar
• Video- and/or audio-editing software
• Written fluency in a language other than English, particularly Spanish, Portuguese

Compensation Details

B Lab has a compensation plan that includes:

• An annual salary in the range of £45,500 - £48,000 based on skills and experience
• In your first year, you’ll start with 20 vacation days in addition to national & bank holidays; this increases to 25 days after your third anniversary 
• Additional time off during org- wide closures when the entire organization is closed (not including holidays)
• After your first year of employment - paid time off for community service, 40 hours of paid time off for professional development, and a professional development budget (we assess this PD budget annually)
• Additional floating holidays and personal days (prorated to start date)
• Medical and dental supplemental insurance for the employee through BUPA
• Life insurance benefit
• Income protection insurance
• Statutory pension
• Global travel insurance
• A remote-first workplace
• A flexible work environment with the ability to plan your work week around your personal commitments

While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or the District of Columbia at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or Washington D.C. proper.

Hiring Process

We require the following in order to consider your application:

• Resume
• Sample of existing work
• In lieu of a cover letter we ask that all candidates respond to a standard set of application questions 

If you progress through additional stages in the hiring process you can expect to:

• Step 1: Submit your resume, responses to our application questions in full, and provide a sample of your work
• Step 2: Complete a one-way video interview presented by our team via Spark Hire 
• Step 3: Participate in an interview with a panel via Google Meet or Zoom
• Step 4: Complete a brief hiring exercise & participate in a final interview with a panel via Google Meet or Zoom

We will begin reviewing applications on May 2, 2025. This job post will be closing at 9am ET on May 22, 2025 and we will not be accepting applications after that time. 

Please note: All applications will be reviewed by our team, and all candidates will receive a status update via email after their application has been reviewed. We expect to be able to notify all applicants on the status of their application by mid June, 2025. Due to capacity constraints on our hiring team, we are unable to provide you with a specific status update beyond these parameters. Our ideal start date for this role is early to mid mid July to early August, 2025.

If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at careers @ bcorporation.net with the subject line “Accommodation request - Internal Communications Specialist”. Please note that we are unable to respond to general status inquiries or other messages that are unrelated to accessing our application or interview processes.

About B Lab

B Lab is transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our global network creates standards, policies, and tools for business, and we certify companies--known as B Corps--who are leading the way. To date, our community includes 15,000 Benefit Corporations, over 6,500 Certified B Corporations in more than 80 countries and over 150 industries, and more than 250,000 companies manage their impact with the B Impact Assessment and the SDG Action Manager.

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our perspective and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition.

As an organization, we stand against anti-Black racism and all forms of oppression including transphobia, classism, sexism, and xenophobia. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. As we continue to learn about injustice, we embrace radical reorientation of our consciousness and will listen to the voices of Black, Brown, Indigenous and marginalized peoples to catalyze equitable outcomes for all.

At B Lab an equitable, diverse and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our teams, programs. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.