Product Designer

About Blackbird

Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world’s best restaurants and their customers. 

Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry. 

About Our Team

At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees. 

We have passion for our product – committed to our mission and instinctively think like and go the extra mile for our customers. We are elite performers – striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit. We make others better – taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth. We hold one another accountable to living out our talent principles as we march together to achieving our mission. 

We are an in-office culture that values the power of in-person connection and collaboration. Just as Blackbird fosters magical in-restaurant experiences, we believe being together ignites creativity, accelerates problem-solving, and strengthens the team spirit essential to driving our mission forward.

About the Job 

At Blackbird, we believe every guest should feel like a VIP the moment they walk into a restaurant. Whether it’s last-minute tables, welcome drinks, off-menu items, or exclusive perks, we’re building a platform that helps restaurants identify, connect with, and reward their guests in meaningful and personalized ways.

Our vision? The more you check in at your favorite spots, the more you unlock—from unique rewards to seamless direct messaging for reservations. With each visit, you’ll earn $FLY, our universal rewards currency, which you can use across our network of outstanding restaurants.

Responsibilities 

• Design across platforms. Craft intuitive, elegant product experiences for iOS, Android, and Web — meeting users where they are.
• Own the interaction layer. Define how the product feels — from microinteractions and gestures to layout behavior and transitions.
• Bring clarity to Figma. Document your work with clean flows, components, specs, and annotations that make handoff seamless and implementation smooth.
• Work cross-functionally. Partner with PMs, engineers, and fellow designers from early ideas through polished execution.
• Shape design systems. Help evolve shared patterns and components that make our work more scalable, consistent, and efficient.
• Contribute to critique culture. Share thoughtful, detail-oriented feedback — and invite it in return — to raise the bar for our design practice.

Requirements

• 3–5 years of product design experience: You’ve worked on digital products within cross-functional teams and know how to ship real things with real constraints.
• Interaction craft: You care how things feel — not just how they look. You sweat the microinteractions, transitions, and behavioral details that make an experience sing.
• Figma mastery: You’re organized, thoughtful, and efficient — from components and prototyping to clean documentation that others can follow with ease.
• Strong visual fundamentals: You have a sharp eye for typography, layout, hierarchy, and color — and use them to create clarity and cohesion.
• Systems thinking: You design for scale and consistency, not just isolated screens. You think in patterns and how things fit together.
• Clear communicator: You share your thinking early and often — with teammates, PMs, engineers, and other stakeholders.
• Always learning: You’re humble, curious, and open to feedback — excited to grow with the team.
• Fast and focused: You’re comfortable moving quickly and producing a high volume of thoughtful work in an evolving environment.
• Motion fluency: You understand the basics of animation and prototyping, and how motion can enhance usability and delight.
• Accessibility awareness: You aim to create inclusive experiences and are familiar with foundational accessibility principles.

Nice to Haves

• A brand design itch: We’re a small team building from the ground up, and we welcome designers who can zoom out to evolve our visual identity and brand holistically — from product UI to marketing moments.
• An engineer’s mindset: Whether you write code or just think in systems, understanding how things are built helps you design with clarity, feasibility, and performance in mind.
• Strategic instincts: You can distill complex or abstract business goals into intuitive, communicable design concepts — turning “what if” ideas into real, understandable experiences.
• Love for food and dining: Whether you’re a home cook, restaurant regular, or just curious about what people eat and why — a genuine passion for food helps you connect with our mission and our users.

Pay Transparency Notice & Benefits

Depending on your work location and experience the target annual salary for this position can range from: $105,000-$140,000 USD. Disclosure in accordance with New York City's Pay Transparency Law.

Full time offers from Blackbird may also include stock options, benefits (including medical, dental, vision, flexible time off, 401(k)), and some not-so-standard, extra-fun perks — subject to applicable taxes and based on eligibility.

Commitment to Equal Opportunity

Blackbird Labs is committed to building a diverse and inclusive workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by applicable law. Blackbird also considers qualified applicants with criminal histories, in a manner consistent with applicable laws. For US applicants, you may view the Know Your Rights notice here.  Additionally, Blackbird participates in the E-Verify program. 

Join us and discover what the best work of your career could look like here at Blackbird.