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Market Liaison – Pennsylvania Market

Remote

About Blackbird 

Our Commitment
Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that in order to fulfill our ambitious mission of supporting children with the very best care, we must build the best possible team.

Blackbird Health offers virtual and in-person mental health services for children and young adults in Pennsylvania, Virginia, and New Jersey, with plans to expand to new states in 2026. Blackbird services include comprehensive evaluations and assessments, medication management, and a wide range of therapy services.

Clinicians at Blackbird Health take the time to truly understand what is causing a child’s challenges. By looking at how their brain, body, and behavior interact, Blackbird Care Teams see connections that are often missed when these areas are assessed separately. Nearly nine out of 10 young people who need support have more than one factor affecting them, which is why our whole-child model excels at identifying how conditions overlap. This deeper understanding allows Blackbird clinicians to create precise care plans that address the underlying cause of challenges, not just manage the symptoms.

If you care deeply about helping others and are eager to join a collaborative, innovative community where you will be encouraged and supported to thrive both personally and professionally, Blackbird is a great place to advance your career. Our teams are integral to the success of our patients and our mission, and we are excited to welcome more compassionate, inspired thought leaders to our growing organization. We want your time here to be the most meaningful of your career. Join us and help change mental health care for children for the better.

Position Summary

The Market Liaison is the primary external-facing ambassador for Blackbird Health within an assigned multi-county territory. This role blends strategic sales, partnership development, and community engagement - ideal for professionals who understand both mental/behavioral health and the nuances of referral-driven growth.

The Market Liaison will build and manage high-trust relationships with pediatricians, primary-care groups, school districts, universities, and community stakeholders to drive consistent patient referrals and ensure seamless collaboration. Internally, this role works closely with clinical leadership, care navigation, marketing, and operations to guarantee an exceptional partner and patient experience.

This role is ideal for someone who is relationship-driven and energized by connecting with new people, while also being strategic and able to build and execute sales territory strategy. We are looking for someone passionate about expanding access to mental health care and motivated by clear ownership and measurable goals.

How you’ll make an impact:

Relationship Development & Referral Growth

  • Build, manage, and expand high-value relationships with pediatricians, PCPs, school districts, therapists, and community partners.
  • Apply a strategic lens to your book of business, identifying the biggest opportunities and allocating time and effort where there’s the most room for growth.
  • Proactively identify new referral opportunities, service gaps, and partnership pathways.
  • Own the rhythm of outreach, warm introductions, cold stops, and ongoing engagement.
  • Host provider lunches, office education sessions, community presentations, and advisory meetings.

Partnership Strategy & Execution

  • Serve as the point person for implementing referral workflows, direct referral channels, and collaborative care processes with partner practices.
  • Ensure partners understand Blackbird’s services, intake pathways, turnaround times, and clinical offerings.
  • Develop account-level strategies to increase activation and maintain strong referral relationships.
  • Surface churned accounts and create strategies to re-engage them.

Operational Coordination

  • Collaborate with internal teams (Care Navigation, Marketing, Clinical, Operations) to ensure smooth onboarding of new partners.
  • Regularly communicate partner updates, challenges, and insights to leadership.
  • Track referral trends, activation rates, and regional market metrics using CRM tools (e.g., HubSpot).

Market Intelligence & Community Engagement

  • Stay current on mental/behavioral health needs, school district trends, and pediatric ecosystem dynamics in the assigned region.
  • Represent Blackbird at community events, conferences, school meetings, and provider gatherings.
  • Surface real-time feedback to improve processes, messaging, and partnership alignment.

The basics you’ll need:

Required

  • 3+ years of experience in sales, business development, client management, or community outreach.
  • Strong interpersonal skills with the ability to build trust quickly and communicate with clinical audiences.
  • Excellent presentation, communication, and relationship-building skills.
  • Comfort working independently within a large geographic territory.
  • Valid driver’s license and reliable transportation for travel across the assigned region.

Highly Desirable

  • Experience working in mental health, behavioral health, pediatrics, healthcare services, or clinical environments.
  • Background in provider relations, referral development, medical sales, or health-system partnerships.
  • Familiarity with CRM tools and data-driven growth processes.

Please Note: This is a fully remote position for someone who is willing to travel up to 75% of the time in the Pennsylvania market 

Base Salary of $85-100K with bonus up to 40% based on goal achievement and market performance

Benefits:

  • Medical, Dental & Vision coverage
  • 401K (with a company match)
  • Employer-paid life insurance coverage
  • Generous paid time off
  • Opportunities for career growth
  • Mileage reimbursement and travel stipend
  • Diverse and experienced leadership team with a supportive work culture

Salary Range

$85,000 - $100,000 USD

Join us!

To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child’s brain, body, and behavior work together.

“It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone.”

Fostering an inclusive environment:

Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at recruiting@blackbirdhealth.com so we can support you.

Our patient support team is busy helping children and families, please do not call or email them about your application — this helps us process your application more efficiently.

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