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Receptionist-Workplace Resources

Burlington, MA

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

 

Receptionist-Workplace Resources

Welcome Reception Duties 

  • Monitor central voicemail box and direct calls to employees as in timely manner 
  • Direct callers to the correct person or department and keeping records of calls and messages 
  • Take ownership of the housekeeping within the reception area keeping the area clean and tidy 

Visitor Management 

  • Meet and greet all visitors customers, vendors and candidates and portray a professional image. 
  • Ensure all visitors record their details in the visitors register including name, date and time and receive a visitors’ badge identifying them as a visitor.  
  • Notify company personnel of visitor’s arrival and request they escort guests 
  • Create and Distribute visitor access badges as needed 
  • Assistance with typing notices and data capturing 

Provides Assistance with Events: 

  • Assist with receiving any catering and assisting with setting up and cleaning of the Café area and other meeting spaces for events and presentations as needed 
  • Manages the booking of meeting rooms for events 
  • May need to place catering orders for events as needed 

Shipping and Receiving Packages and Mail 

  • Receives and logs all packages and mail and notifies recipient of package arrival.  
  • Coordinates the distribution of mail and packages to employees. 
  • Creates shipping labels and ships packages as required, coordinate FedEx pickups if needed 
  • Maintains and distributes a small postage supply  

Security System Administration 

  • Creates all new badges, sets access levels per approval of the Facilities Director and ensures termination of all old badges. 
  • Creates Monthly Office Utilization Reports 
  • All other duties/projects as assigned 

Qualifications 

3 to 5 years of experience working in a facilities operations role 

 

 

 

The base salary range across the U.S. for this role is between $41,600-$62,400. In addition, this role may be eligible for an annual bonus. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. 

 

Pay Range

$41,600 - $62,400 USD

Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.

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