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Facilities Assistant - Facilities and Security Systems Administration Role

Burlington

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Facilities Assistant - Facilities and Security Systems Administration Role

Security System Administration

  • Acts as the Security System owner – Ensures Security System is functioning and properly trouble shoot issues.
  • Responds to Security system alarms, incidents and emergencies
  • Creates all new badges, sets access levels per approval and ensures termination of all old badges.
  • Creates Monthly Office Utilization Reports

Assistance with Facilities Procurement

  • Assists with onboarding new vendors into the PO System
  • Creates Purchase Orders as needed

Shipping and Receiving Packages and Mail

  • Manages the Fed Ex contract relationship with Fed EX account manager, assists with lost packages and ordering Fed EX supplies as needed.
  • Receives and logs all packages and mail notifies recipient of package arrival.
  • Coordinates the distribution of mail and packages to employees.
  • Creates shipping labels and ships packages as required
  • Maintains and distributes a small postage supply
  • Creates all new badges, sets access levels per approval and ensures termination of all old badges.
  • Creates Monthly Office Utilization Reports
  • All other duties/projects as assigned

 

Welcome and Reception Duties

  • Most of the time is spent sitting at the front desk
  • Answering voicemail and e-mail queries from employees and customers in a concise and professional manner
  • Welcome and direct callers appropriately acting as first line of customer service if required
  • Direct callers to the correct person or department and keeping records of calls and messages
  • Take ownership of the housekeeping within the reception area keeping the area clean and tidy

Visitor Management

  • Meet and greet all visitors, customers, vendors and candidates and portray a professional image.
  • Ensure all visitors record their details in the visitors register including name, date and time and receive a visitors’ badge identifying them as a visitor.
  • Notify company personnel of visitors arrival and request they escort guests
  • Create and Distribute visitor access badges as needed
  • Assistance with typing notices and data capturing

Provides Assistance with Events:

  • Assist with receiving any catering and assisting with setting up Café area and other meeting spaces for events and presentations as needed
  • May need to place catering orders for events as needed

Qualifications

3 to 5 years of experience working in a facilities operation’s role

Problem Solving Abilities

Ability to respond to alarm notifications

Occasionally work flexible hours

 

 

Pay Range

$50,000 - $75,000 USD

Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.

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