Assistant General Manager | London
About Blank Street
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Like the sound of this? Keep reading.
Start Something Extraordinary…
The Assistant General Manager role supports our General Managers as the guardians of our stores, owning everything from the experience we provide for our customers, to coaching and motivating our teams so that we successfully deliver our mission to serve our customers high-quality food and coffee at affordable prices. Moving as one, you manage the small things to make the magic happen and ensure our home is the home of our customers and our team members too.
Our Values
- DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected.
- START SMALL: We don’t wait for great things to happen - we take small steps that move us forward every day.
- MAKE SOMEONE’S DAY: We live to create moments of joy.
- MOVE AS ONE: We build better when we build together because the best customer experiences takes a team.
Who We’re Looking For
- Inspire, motivate and support your store teams to keep bringing their best selves to work every day
- Ensure the daily success of your stores so that we are providing the best service to our customers
- Be a brand ambassador, living our values and upholding our brand standards to the highest level
- Responsible for accurate stock ordering, rota management and maximising commercial opportunity in your stores
- Responsible for all elements of store delivery in the General Manager’s absence
What You’ll Own
- It starts with a passion for service, coffee and people, but that’s just the beginning. We’re looking for all that and a little bit more magic
- Some experience and a strong passion for managing, coaching, and developing people
- A commercial mindset that understands all the components of driving delivery across multiple locations
- A self starter with a can do, solution oriented mindset and a positive outlook
- A real team player
- Someone that can see the bigger picture and isn’t afraid to get stuck in to make the magic happen
- A love for the Blank Street brand and genuine excitement to be a part of the amazing journey we are on
Benefits & Perks
- Private health and dental insurance
- 33 days annual leave, along with an additional paid day a year ‘to start something extraordinary’ ✨ and pursue a passion
- A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical
- Access to 1Rebel off peak classes at the sites near our office, for free!
- Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨
- Great culture with regular team events
Job Type: Full-time
Schedule:
- Weekend availability
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What will you bring to Blank street as an AGM?
Work authorisation:
- United Kingdom
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