Barista Trainer

About Blank Street:

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. 

Like the sound of this? Keep reading.

Start Something Extraordinary… 

We’re looking for a Training Associate to join the Blank Street team to help us take our barista training program to the next level. In this role, you’ll be at the heart of elevating product quality and customer experience by supporting new baristas and shift leads — from onboarding to accreditation. You’ll coach baristas in-store, and work closely with operations to ensure every location is equipped with confident, capable, and coffee-obsessed team members.

You’ll also play a key role in leading centralized orientations, seasonal drink trainings, new store opening trainings, continued coffee education, and team building events such as Latte Art Throw Downs.

We’re looking for someone who’s passionate about coffee, energized by teaching others, and excited to lead by example. This is an in-person role based in Boston, MA, reporting to the Training and Product Quality Manager.

Who We’re Looking For  

• A desire to learn more about coffee
• A passion for helping people learn
• Excellent communication & presentation skills
• Passionate about creating exceptional employee experiences
• Strong multitasker with proven ability to balance multiple priorities
• Proven ability to manage time effectively and prioritize tasks independently

What You’ll Own

• Support the new hire training program by assisting with in-store training, and leading centralized orientations as needed.
• Know our new hire training program inside and out and be able to conduct each of the training sessions to the highest standard.
• Support training the trainers of each neighborhood ensuring they are set up for success and certified to train others.
• Drive your cafes toward higher product quality standards.
• Possess in-depth knowledge of all of our products and recipes enabling you to help maintain recipe & quality adherence in the market.
• Champion excitement for our brand and products as you visit all cafes in your area.

Requirements

• 2+ years barista experience
• 1+ years training experience
• Expert in milk steaming with precise textures for lattes, flat whites, and cappuccinos
• Consistently pours clean hearts, tulips, and rosettas with intentional technique

Benefits & Perks

• $75,000-85,000 annual salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in Boston at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• 15 days of paid annual leave (on top of company-observed holidays and sick time) 
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits 
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag