Back to jobs

Coffee Equipment Technician

New York City

About Blank Street

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading.

Add a Spark to the Ordinary…

As a Coffee Equipment Technician, you’ll own the performance and reliability of our store equipment — diagnosing and repairing machines in-store and in our workshop while executing detailed preventive maintenance to minimize downtime. Your work ensures every store can consistently deliver quality without interruption. You’ll communicate clearly through our platforms, travel locally to support stores , and operate independently in the field. Beyond repairs, you’ll help strengthen the systems behind our equipment program — refining maintenance schedules, supporting new installs and innovations, contributing to SOP development, and solving complex challenges as we scale. This is a full-time, field-based role that requires in-person service across various stores and at our Brooklyn repair shop. This role reports to the Specialty Equipment Service Manager.

What You’ll Own

  • Diagnose and repair specialty coffee and beverage equipment both in-store and in our workshop
  • Perform detailed preventive maintenance with adherence to checklists and documentation
  • Communicate updates quickly and clearly using our web-based platforms
  • Travel locally between stores as needed, sometimes on foot and other times using our company service vehicle
  • Implement systems behind our repair and coffee equipment preventative maintenance schedules
  • Collaborate with NSO and Training teams on installs and innovation for all form factors
  • Support the creation of SOP’s regarding equipment for field leaders as well as future Blank Street techs across the globe
  • Creative problem solve for unique issues and ambiguous challenges

Who We’re Looking For

  • A friendly and enthusiastic team player with a passion for excellent customer experience
  • Prior experience repairing commercial beverage equipment or other major appliances/electronics
  • Strong mechanical aptitude and knowledge of hand tools for fine repairs
  • Ability to quickly learn and use web-based platforms for communication, updates, and task-tracking
  • Self-motivated and ability to work independently in the field
  • Clear communication and documentation habits
  • Strong organizational skills
  • Basic familiarity with electrical safety and plumbing concepts
  • Experience working in retail, restaurant, or hospitality settings

Requirements 

  • Valid driver’s license
  • Ability to lift 50 lbs unassisted
  • Availability for weekend and off-hours work as required
  • Occasional travel to our other markets

Benefits & Perks

  • $75,000 annual base salary
    • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
  • Equity package
  • 15 days of paid annual leave (on top of company-observed holidays and sick time)
  • Three health plan options, with full coverage available for two employee-only tiers.
  • Commuter benefits
  • Parental leave
  • Bereavement leave
  • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
  • Regular social outings with the team
  • Free Blank Street swag

Create a Job Alert

Interested in building your career at Blank Street? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Blank Street’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.