Sr. Technical Project Manager

About BlastPoint

BlastPoint is a B2B data analytics startup located in the East Liberty neighborhood of Pittsburgh. We give companies the power to engage with customers more effectively by discovering the humans in their data and understanding customer journeys. Serving diverse industries including energy, finance, retail, and transportation, BlastPoint’s Customer Intelligence Platform makes data accessible to business users so they can plan solutions to customer-facing challenges, from encouraging green behavior to managing customers’ financial stress. Founded in 2016 by Carnegie Mellon Alumni, we are a tight-knit, forward-thinking team. 

 

Why You Should Work for Us

• Solve Challenging Problems: BlastPoint’s platform incorporates cutting-edge approaches to geospatial data, psychographic clustering, data enrichment and a dynamic visualization environment, all at scale. We’re working to break new ground by pulling insights from high-dimensional data. And we’re pushing ourselves to try new and better ways to approach every step of our process.
• Have An Impact: Small but mighty, BlastPoint’s growth is due to big companies increasingly trusting us with supporting key decisions using their most sensitive data.  What we do positively impacts the lives of millions of Americans (and beyond).
• Make Positive Change in the World: Our solutions reduce paper consumption, help struggling families pay their bills, and promote clean energy.  We also offer our platform for free to nonprofits and civic-oriented organizations.
• Employee-Focused Culture: We support the individual needs of our team, offering schedule and work-from-home flexibility, health insurance, 401K, and three weeks of PTO.  We also tailor growth opportunities, from skills training to industry conferences.
• Equal Opportunity Employer: BlastPoint is committed to creating an inclusive and diverse workplace, ensuring equal employment opportunities for individuals regardless of race, color, religion, sex, national origin, age, disability, or genetics.

Our Values

Everybody matters
We beat expectations
Innovation built on a foundation
Cards on the table, always
"The smartest systems from the most 
comprehensive data built by the best people”

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Sr. Technical Project Manager

Salary Range: $90K - 110K

About Us:

Working with industries that form the backbone of the US economy (energy, finance), BlastPoint brings hallucination-free, auditable AI to teams that are struggling to be heard by their customers. BlastPoint’s self-serve AI platform not only forecasts customer behavior, it delivers proven playbooks that help teams engage customers through targeted outreach strategies designed around what truly resonates with them.

BlastPoint's ROI-driven solutions have earned a 100% retention rate, with dozens of use cases, such as improving CSAT, reducing payment defaults, or increasing program adoption. Customers are able to reap results quickly, often within weeks of implementation.

Founded by a team of Carnegie Mellon AI engineers, BlastPoint's solutions cover 23% of US households through partnerships with leading utility companies.

 

Why You Should Work for Us

• Focus: Everyone at BlastPoint is highly motivated and driven for success. BlastPoint’s unique technology has brought significant results to our customers, creating huge opportunities for growth and developing a brand in the customer intelligence domain. BlastPoint offers an open culture to its employees, allowing them to bring new ideas and offer freedom in achieving results and objectives.

• Growth: BlastPoint is poised to make a difference in customer intelligence space and is at the brink of multifold growth. BlastPoint is a fit for anyone who wants to grow their career fast, take challenges, and make it big.

• Solve Challenging Problems: Customer intelligence is required in every aspect of business. BlastPoint’s platform incorporates cutting-edge approaches to geospatial data, machine learning, psychographic clustering, data enrichment, and a dynamic visualization environment–all at scale.

• Have An Impact: Small but mighty, BlastPoint’s growth is due to big companies increasingly trusting us with supporting key decisions using their most sensitive data.  What we do positively impacts the lives of millions of Americans (and beyond).

• Make Positive Change in the World: BlastPoint is all about green value. Our solutions reduce paper consumption, help struggling families pay their bills, and promote clean energy.  We also offer our platform for free to nonprofits and civic-oriented organizations.

• Employee-Focused Culture: We support the individual needs of our team, from schedule and time-off flexibility to generous compensation benefits. We also tailor growth opportunities, from skills training to industry conferences.
  
  

Job Description 

We are seeking a Senior Technical Project Manager to lead complex software implementations and cross-functional initiatives across Engineering, Data Science, Launch, and Customer Success. This role is responsible for driving projects from SOW through delivery with speed, structure, and visibility. This is not a coordination role. This is a delivery driver role. The ideal candidate brings deep technical project management experience, thrives in Kanban-based environments, and proactively identifies risks before they become blockers. They do not write production code, but they understand development workflows, APIs, data pipelines, and system dependencies well enough to challenge assumptions and drive clarity. This role will directly impact BlastPoint’s time to value, delivery predictability, and operational transparency.

Job Qualifications and Skills

• Coordinate with the sales team to understand client requirements, technical constraints, and delivery expectations post-sale, ensuring clear scope boundaries and feasibility.
• Review Statement of Work (SOW) documents and translate all deliverables, technical dependencies, and committed timelines into structured Kanban workflows within Asana.
• Manage the end-to-end implementation process, including sales transfer, technical discovery, data onboarding, development coordination, platform delivery, and successful handoff to Customer Success.
• Develop detailed, dependency-aware project plans that sequence engineering, data, and launch workstreams to reduce time to value.
• Own and maintain real-time Kanban boards in Asana, enforcing work-in-progress (WIP) limits, identifying bottlenecks, and ensuring full visibility into project status.
• Drive weekly standups focused on blocker removal, risk surfacing, and forward momentum across development and cross-functional teams.
• Proactively identify, document, and mitigate technical risks, scope gaps, and resource constraints before they impact timelines.
• Serve as the primary coordination point for Engineering, Data Science, and Customer Success, ensuring clarity of requirements and acceptance criteria.
• Translate technical requirements into actionable project tasks, ensuring stakeholders clearly understand sequencing, ownership, and definitions of done.
• Establish structured discovery processes to eliminate unknown scope gaps and prevent downstream delivery issues.
• Monitor project health through cycle time, blocker aging, SLA adherence, and scope variance reporting.
• Build and maintain executive-level dashboards that provide visibility into delivery timelines, risks, and performance trends.
• Lead project kickoff meetings, technical working sessions, and post-implementation retrospectives.
• Implement and continuously refine standardized Kanban-based project management methodologies across teams to improve TTV.
• Partner with leadership to reduce implementation cycle time and improve delivery predictability.
• Manage one-off customer initiatives with disciplined change control and documented scope adjustments.
• Ensure no initiative progresses to production without clear engineering ownership, validation, and alignment with company development standards.
• Establish and maintain strong relationships with key stakeholders across Sales, Engineering, and Customer Success.
• Regularly report on project progress, delivery performance metrics, quality outcomes, and customer satisfaction indicators.

Job Requirements and Skills

• 5 - 8+ years of technical project management experience in SaaS or data environments.
• Demonstrated experience managing development teams (without acting as a developer).
• Strong understanding of APIs, data integrations, and system architecture.
• Expert-level familiarity with Asana.
• Hands-on experience running Kanban systems (WIP limits, flow management, cycle time tracking).
• Proven track record reducing implementation timelines.
• Strong risk management and scope control experience.
• PMP, PMI-ACP, or equivalent preferred.