Solutions Engineer Specialist

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters.

The primary objective of a Blend Solutions Engineer - Close / IMB Specialist is to support the Blend E-Close and Independent Mortgage Bank (IMB)  segment sales teams as the Subject Matter Expert of the Blend mortgage and e-closing product suite.  As a Solutions Engineer, you will be helping to maintain various demonstration environments, delivering live environment demonstrations to our prospects and clients, and supporting the integration and technical solutioning requirements associated with winning new business.

To be successful in this position you must be a high energy individual that is driven to perform above expectations.  You must demonstrate your prior successful complex software management and delivery, show a solution selling capability, command superb communication skills and sell with integrity. A mortgage background and experience with e-closings and Remote Online Notarization is a plus. 

The Solutions Engineer will work primarily remote with travel around ~25-30%.  Our goal is to ensure a solid understanding of our prospective clients’ business requirements and help drive new sales of Blend products and services through product expertise and technical subject matter expertise.

How you'll contribute: 

• Provides subject matter expertise for the Sales Organization to plan and execute appropriate system demonstrations that highlight relevant business functionality, requirements, and industry standards.
• Responsible for the development and maintenance of demonstration environments. In addition, when required to support unique sales opportunities, provides analysis, definition and execution of specific workflow configuration, including, where appropriate, coordination of development activities.
• Provide functional content for RFPs as needed.
• Work cross-functionally with product and development teams to diagnose/resolve system issues/bugs/defects and enhance overall solution.
• Continually work to enhance and strengthen our demonstration capabilities.
• Draft content in documentation in support of the overall solution delivery including powerpoint content, workflow diagrams, architectural diagrams, and recorded content.

Who you are: 

Requirements

• Minimum 2+ years complex technology sales/delivery in the Mortgage or Financial Services space.
• Experience with SaaS software configuration, delivery, implementation.
• Experience with e-vaults and associated processes and regulatory requirements around e-note storage and transfer.
• Experience with API integration and postman.
• Timely and professional work ethic.
• A sense of urgency and can-do attitude.

Software Specific

• Consistent track record of success managing and configuring software applications.
• Ability to communicate with senior level management, to explain complex processes and to demonstrate Internet services over the phone.
• Deliver high caliber demonstrations and presentations of the software suite via the web.
• Direct E-mail – provide prospects with service information to cultivate relationships.
• High level of familiarity with SaaS applications, management and delivery via AWS hosted services.
• Leverage internal sales tools for opportunity management and advancement.
• Superior organizational and time management skills.

General Business

• Results oriented mindset.
• Highly organized with proven multi-tasking capabilities.
• Exceptional attention to detail and accuracy.
• Excellent communication skills, both oral and written.
• Excellent presentation skills utilizing dynamic media to enhance messaging.
• Proactive and a team player.

Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location. For full time hires, the base pay range for this position if located in the San Francisco Bay Area or New York City is between $88,000 - $103,000 (OTE will be a 70/30 split between the base + variable). Final base pay offer amounts will vary depending on multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience.